This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a flat tire on my 2004 Toyota Highlander. My husband and I were going through the tire replacement steps and had the vehicle jacked with the manufacturer provided jack. After removing the lug nuts, I went to remove the flat tire from the wheel studs. The jack popped out of place and bent, and is now unusable. We had to find a heavy duty jack to lift the vehicle to get the tire off and put the spare tire on. Spare was placed and properly tightened. Now, there is a scraping sound when driving the vehicle at any speed. I had flat fixed and when tire company removed spare, one wheel stud for front passenger side broke off. Tire company says they've seen this numerous times with Highlanders; the integrity and/or machining of the wheel stud appears defective.
- Bailey, CO, USA
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- Bailey, CO, USA