This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2004 Toyota Highlander V6. At 45,000 miles, I noticed a clunking sensation in my steering wheel. Long story short, Toyota said it was a failed U-joint and had to replace my steering column assembly (part # 45220-48150) at a cost of $490 to me. Not covered by 5 yr/ 60000 mi drive train warranty or 3 yr/36000 mi either. I learned in an edmunds.com Highlander owners' chat room that I am not alone. Several people commented they have the same issue. The problem also occurs with Camry (which has the same chassis). The other owners complain of a long part backorder which sounds like this may be a widespread problem. Does this qualify for a recall and could I get my $490 refunded if so? thank you.
- Kissimmee, FL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Kissimmee, FL, USA