This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought used 2004 Toyota Highlander and noticed a heard a thumping sound that could also be felt in the steering when turning the steering wheel at slow speeds. Had an accident a few months later, where another vehicle hit my front left wheel. The thumping got worse so I mentioned it to the body repair shop. They had it towed to a Toyota dealer even though I had driven it for 6 weeks after the accident, where they were told that it was normal wear, 85,000 mile, ) on the intermediate steering shaft, and it needed to be replaced at a cost of $380 +. the dealer service department said it was not accident related. I still have not had it repaired.
The contact owns a 2004 Toyota Highlander. When making a left turn the contact heard a clicking noise near the steering column. The contact stated that under normal driving conditions the vehicle swerved while driving forward. The dealer replaced the steering shaft and the clicking stopped, however, the swerving continued. The dealer stated that the power steering rack needed to be replaced. The current mileage is 46,000, and failure mileage was 41,000.
- Baden, PA, USA
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- Hephzibah, GA, USA