Noticed free play and a clunking in steering wheel @15,000 miles. More pronounced on turns with bumps. Complained to dealer about condition and they said it was the steering shaft had excessive play in shaft joint. Had to wait over 1 month for the part to arrive. Steering shaft assembly part#45220-48150 was replaced.

- Waterford, NY, USA

Identical to complaint #10114548 my event happened January 6, 2005 with less than 10,000 miles on vehicle. Now, at 35,750 miles, I have O2 sensor problems on a routine basis(3rd sensor on order from dealer right now). I am very concerned that these problems will continue past warranty, I have little faith in this vehicles safety and performance -every day I cross my fingers that nothing else goes "brakes" while driving with my 2 small children. This needs to be investigated.

- Asheville, NC, USA

I bought a 2004 Toyota Highlander in November of 2003 because my husband and I found out we were pregnant and needed a bigger car. Three months and 5000 miles later I had to be towed to the dealership because of a defect in a chip in the "motherboard." (some sensor defect that caused the asc mechanism to foul up.) anyway, on Monday, the same thing happened again at 50500 miles, but this time the cause was a steering sensor actuator. Of course, the car is no longer under warranty. I raised cane because two major things have caused me to be towed to the dealership with barely 50000 miles on the car. They are paying for the cost of the parts but that's it. I truly believe Toyota should have paid for the entire ordeal, including towing, labor and rental car because of my inconvenience and obvious defect in the car. Toyota is one of the highest quality brand names of cars and you don't expect to deal with these types of issues when buying one. I feel that they realize I have a defective car and have decided not to care. Now I don't trust the vehicle and want to trade it in for a non Toyota car. Thanks for your time and consideration.

- Mebane, NC, USA