The contact owns a 2004 Toyota Highlander. The contact stated that the front driver's side seat belt assembly malfunctioned and the fabric material strap became frayed and shredded at the buckle location. The cause of the failure was not diagnosed. The vehicle was not repaired. The local dealer (atlantic Toyota in lynn, Massachusetts) and manufacturer were notified, but no assistance was offered. The failure mileage was 150,000.

- Marblehead, MA, USA

The contact owns a 2004 Toyota Highlander. The contact stated that the seat belt failed to retract and would also intermittently seize. The dealer was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 88,000. Updated 1/7/15 updated 06/3/2015

- New Hill, NC, USA

The contact owns a 2004 Toyota Highlander. The contact stated the front driver and passenger side seat belts would not retract or unlatch intermittently. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was unknown.

- New Hill, NC, USA

My 7 year old got trapped in the seatbelt and he had to be cut out. He was sitting in his high back booster with the seatbelt pulled over and buckled. Before unbuckling, he put his head through and under the shoulder belt portion. After disengaging the buckle, the belt started to retract, and got caught on the armrest of the booster seat and started tightening around my child. Everytime he wiggled or moved to get out, it tightened further to the point where he was having trouble breathing. There was no way to manually loosen the belt as it constricted around him further and further like a boa constrictor. I had to scream for help at the car wash I was at and the workers brought scissors to cut the belt and get him out.

- Chicago, IL, USA