This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bags failed to deploy. A Nissan pathfinder cut in front of me and I crashed into him. I was driving about 50 mph when he suddenly veered into my land. I tried to brake, but there wasn't time and I hit the back of his pathfinder and then spun around and hit the guardrail. The seat belts exploded, but the airbags did not deploy, upon either impact. The firemen just shook their heads in disbelief and my car's damage (~$9000). My Highlander was supposed to be back to me in 2-3 weeks, but it has been nine weeks and the car still isn't fixed due to back orders at Toyota. The nuisance of the Toyota backorders makes me very unsatisfied with Toyota. The failure of the air bag to deploy is scary and makes me very leery of the Highlander and decreases my faith in Toyota, once I do get it back. (al
- Hamden, CT, USA
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- Hamden, CT, USA