This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Toyota Highlander has 57,000 miles, since I owned the car the following occurs; on slippery conditions the vcs light would come on and it would take a second or so for brakes to engage. Today on a dry pavement surface (no rain or snow) the vcs light suddenly came on when traveling 20 miles an hour locking my brakes for no apparent reason making it difficult to steer. I immediately pulled car over to the side of the road tried driving again but breaks immediately locked up once I hit 10-15 miles an hour and steering wheel was also loose causing dangerous situation. I had car towed to Toyota dealership and it is currently being diagnosed, technician said the steering angle sensor is faulty and needs to be replaced $500. Not sure if this will correct the 1 second gap in break engagement on slippery surfaces which has been an issue since I first bought the car in 2004.
We were traveling in the vehicle, approx. 20-25 mph when suddenly the right front brake locked for a few second, released and then about 10 seconds later, locked and released once again. It was as if we had slammed on the brakes as hard as possible, only on the right driver's side brake. When we took it to the dealer, the codes lead the technician to an open circuit on the ABS actuator, however, the warranty company wouldn't fix or correct the problem because 1) they couldn't reduplicate the problem; and 2) the part in question is a small part within a $3,500 larger part, of which the entire $3,500 part would have to be replaced. They told us to wait until it happened again to bring it back to the dealership. Approx. One month later, the vehicle did the same thing, however, it was on the freeway at approx. 70 mph. The impact was less hard as the speed wouldn't allow the brake to fully stop the vehicle. The warranty agent again denied resolving the problem because they couldn't duplicate it in their presence and the codes were deemed incomplete and therefore, no repair. I am concerned this might cause a serious accident and/or damage to my vehicle.
- Lawndale, CA, USA
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