This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear forward control arm broke in half under normal driving. This is a hollow shaft, which seems inadequate, and creates a danger of loss of rear axel and or wheel.
2003 Toyota Highlander - 109, 032 miles I was told that the engine sub-frame was rotted/rusted and needed to be replaced for safety reasons. I was told the cost to replace it would be $1,865. I have contacted the local Toyota service manager to see if Toyota would help or cover the cost of the replacement. I'm waiting to hear from them.
Vsc (vehicle stability control, including ABS) & check engine lights have been turning on intermittently almost from the start of our ownership of this 2003 Toyota Highlander V6 AWD limited and after costly repairs at the dealer they are still on continuously. Last time (may-June 2010) dealer replaced front brake pads & rotors; rear axles and speed sensors and now wants to replace additional components that do not appear connected. First time car was serviced under warranty at dealer and that too did not last for long. Toyota car satisfaction center has not been helpfull. Case # [xxx]. Ford has issued a recall for similar issue recently: 10S13 for rear axle breakage in the snow belt! Toyota refuses to acknowledge issue and internet has many discussions on topic. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- West Bloomfield, MI, USA
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- Bridgewater, CT, USA