This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The hood latch cable inside the vehicle when pulled did not allow the hood to open now the secondary hood latch is stuck in the closed position and will not release..I have to use a strap from wheel opening to wheel opening to keep my hood secure so when I am driving my hood won't open at high speeds
Driver side sun visor falls from the up position down into the sight path directly in front of the drivers face blocking the view of the road through the windshield. This is due to the tension / resistance to keep it in an up position against the headliner diminishing over time. Occurs repeatedly without warning from road turbulence / bumps. Same issue in the Toyota Camry which has been recalled.
- Philadelphia, PA, USA
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My complaint centers around the throttle position sensor on the Toyota Highlander. This problem has become more apparent within the last year on the 2003 model that my wife and I own.
1) vibration with one or more windows down. 2) front end pulling to one side while driving at highway speed. Taken to two different dealerships on several occassions for servicing. Told at the dealership of purchase nothing was wrong. They refused to drive it on the freeway at freeway speed to determine if there was a problem. Because the service manager only drove the vehicle on city streets, pulling did not occur. Second dealership drove vehicle on freeway and determined there was no problem, steering, alignment, tires and balance are all ok. Drove vehicle home from second dealership, experienced the exact same problem of pulling. I must hold the steering wheel tight otherwise the vehicle will veer out of lane. Speeds driving range from 50 to 70 mph. Toyota corporate stated there was nothing they could do since Toyota service centers determined there was no problem-useless complaint process which only protects the dealerships. I'm trading the vehicle in for something else. I intend to test drive any vehicle on the freeway prior to purchasing.
A D V E R T I S E M E N T S
- Lakeland , FL, USA