This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Seat belt on drivers side is fraying on the edges. Spoke to other Toyota Highlander owners and they are experiencing the same problem. Contacted the dealership where we purchased the vehicle and they said we would have to pay for a new seatbelt and installation cost. I contacted a few other manufacturers and was told that due to this being a safety issue they would replace at no cost to the consumer. The seatbelt is not meant to wear out and they said that it was a manufacturer defect that should be addressed. The second issue has to do with the brake lights. Replaced bulbs, fuses and checked wiring no problems yet the brake light do not work. Toyota's is aware of the issue and states that the consumer can pay $400 to have it checked and it still does not work.
Driver side rear brakes will not illuminate after you depress your brakes. Replaced bulb and socket that houses bulb and will not work. Check online for similar issues and read reports of 2002-2006 Highlanders having either left or right side rear not working.
Driver side rear brake lights will not illuminate even when you depress your brakes even after you replace bulb and light socket. Right side rear is ok. I have looked online and it appears other 2003-2006 Highlanders are having similar issues. Some on right side and others on left like myself.
Driver side rear lights stops working once in a while. The bulbs are fine have replaced them with the new one and the problem still persist. There has been quite a lot of complaint and nothing has been addressed.
- San Mateo, CA, USA
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Right side (passenger) brake lights do not light bright when brakes are applied, driver of another car almost hit our vehicle when turning right on to main road. Our car was stopping, but other driver did not see our brake lights on the passenger side as they were not working... the left (drivers) side works fine, but was not visible to the other driver. This seems to be an on going problem with 2002-2007 Toyota Highlanders, dealer said no recall was issued? this is a real safety issue that could be fatal. Not to mention the cost of a ticket for having a defective brake light. There are many other Toyota Highlander owners that have experienced the same problem with no recourse from Toyota. Just google "Toyota 2003 Highlander brake light problem" time to issue a recall for safety issues.
The rear right brake light stopped brightening upon hitting the brakes at first. Then a few months later, neither brake light is lighting up at all. I also witnessed the same issue occur on another 2003 Toyota Highlander while stopped in traffic.
We have had unreliable operation of the driver-side brake light for some time (approximate incident date above was for most recent incident). Web search turns up numerous complaints with same symptoms - one example is at www.topix.com. several reporting this problem replaced major components of taillight assembly only to have problem recur. A call to Toyota asking about tsb or recall yields nothing.
I have a 2003 Highlander. When I press the brake, only the driver side of the tail/brake light becomes brighter. When the lights are on, the bulbs illuminate on the passenger side but they do not get brighter when the brake is pressed. When the lights are off, the brake lights do not illuminate on the passenger side. I saw the same problem today on a Highlander just like mine.
The contact owns a 2003 Toyota Highlander. While parked, the contact noticed that the driver side brake light would not function when the brake pedal was depressed. The vehicle was not taken to dealer for diagnostics or repairs. The approximate failure mileage was 90,000. The consumer stated the driver side brake light bulbs intermittently failed. Updated 12/12/11
The left rear brake lights are defective. I've heard of people getting the entire electrical system replaced only to have the problem return a year later. See www.topix.com/forum/autos/Toyota-Highlander/T7H7ld934gsqlc6be now my vehicle is doing the same thing and Toyota seems uninterested in a recall.
Headlight lenses have become progressively translucent blocking significant light energy from vehicle to operate vehicle in a totally safe manner. (incident date and odometer reading not applicable in this case.) some internet web sites suggest drilling holes in the headlamp fixture to fix problem. I believe it is a safety issue and that the manufacturer should stand behind getting the problem resolved. This problem is not exclusive to Toyota as I have observed other brands of vehicles with the same safety problem and may be related specifically to a headlight fixture manufacturer shared by other vehicle manufacturers. Thank you for allowing me the opportunity to be heard.
A D V E R T I S E M E N T S
- Seaside, CA, USA