This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Toyota Highlander. Consumer states problem with vehicle tires the consumer stated one of the tires he had put on the vehicle were punctured. The consumer stated he had the Goodyear road hazard protection plan. The consumer stated later in the day, when he contacted Goodyear, to check the status, he was informed that the tires were worn and needed to be replaced immediately. The consumer stated he only had 110,000 miles and only 9,000 new miles on them. The consumer stated he experienced the problem before which was why he had to purchase new tires after 20,000 and another time prior to that. (Goodyear fortera tripletred)
The contact owns a 2002 Toyota Highlander. The contact purchased the vehicle in 2007. The vehicle was purchased with the wrong size tires, per a Firestone dealer. The dealer refused to replace the tires. The contact has purchased 4 new tires. He also stated that the vehicle was involved in a crash per a local mechanic. The wrong tire size was 215/70/15 and the correct tire size he purchased from Firestone was 195/70/16. The failure mileage was 30,000. The current mileage was 83,000.
2002 Toyota Highlander tires made noises and vibrated in the steering wheel. The vehicle could not be balanced. The dealer determined that this was a normal characteristic of the vehicle. The vehicle is still under warranty. The tire were noisy and the consumer had them replaced.
The Goodyear integrity tires that came on my 2002 Toyota Highlander are horrible. Since day one, I feel extremely unsafe in wet conditions let alone ice and snow. I complained several times to the dealership, but they will not do anything about it. They say the tires look fine. I have read several articles on the internet from people who agree.
Complete tire number is dot M65lb3dtl3901, and is being safe kept by Goodyear distributor. Vehicle was -thank god- parked for about half an hour and when I returned to it the front passenger side tire was flat. The car did not even hit a pothole all day long and out of the blue I had aflat. After filling it with fix a flat I drove for some two miles to repair it. At first the mechanic found nothing suspicious other than the smallest of nails but after removig it and patching the hole he attempted to fill it back when he realized the tire was losing air very fast. The outside wall of the tire was cracked from the inside out. The tire was taken to the Goodyear distributor yesterday and not only did they insist there is no guarantee on the tire since it is not a manufacturing defect but that the problem poses a safety risk. I most certainly do not agree and hope you do to. The distributor agreed to hold the tire until the proper authorities had the opportunity to take a look at it, if they so desired. There is clearly a manufacturing problem. Needless to say, my wife and I are very concerned for our gradson's safety, . please take a look at it before lifes are lost. Thank you.
A D V E R T I S E M E N T S
- Park Ridge, NJ, USA