This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling at less than 20 mph, the driver in front slammed into the car in front of them (no brake lights). I immediately stomped on the brakes... the Highlander slowed very briefly and then went "numb". the Highlander came to a stop only by hitting the car in front of me. There was plenty of room to stop and it should have. This is the 3rd time the Highlander has "locked up" on sudden short stops.
- Burbank, CA, USA
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- Burbank, CA, USA