This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We bought our Highlander just over a year ago and we have to constantly put oil into vehicle. It only has 80,000 on it, and we have to put about a liter of oil into it every other week. The manufacturer of our area checked it twice, and determined that we need another engine, but the cost was around $7000 in Canadian that engine would come from Japan, and it would be a used one, and would only warranty that for 1 year. Then what am completely disgusted!! we plan on getting rid of this thing as fast as possible and will never buy another Toyota again..do yourselves a favor and tell people about this so no one goes this.
Purchased the vehicle used at about 42,000 miles. It burned oil (1 quart per 1,000 miles) from the first day I had it. The Toyota dealership has been monitoring the oil every 1,000 miles for about 6 months and agreed it has a problem but it will cost me $2,600 for them to tear down the engine to see if they can find out what's wrong. They report there is "sludge" in the engine and I should have changed the oil more often. They won't determine a problem or do anything else for free even though they say I do have a problem and they know the warranty is up in about 2,500 more miles which should cover the engine and drivetrain. Please help.
- Lafayette, CA, USA
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- Cambridge, 00, USA