This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Increased pedal stroke lengthen the stopping distance. Saw in your website a recall for it. Took it to dealer they don't have it in the system so they won't fix the problem. They looked up the VIN# your website won't specify VIN#, only specify's year.
Frequently when the brake pedal was depressed the pedal went to the floor, which caused the brakes not to stop immediately in a panic or emergency situation. Dealership indicated that this was normal for the brake system for this vehicle. Three different mechanics inspected the brake system, and determined that the master cylinder was not functioning correctly. The master cylinder needed to be constantly replenished with brake fluid. Also, the brake system had to be bled because air got in it. Dealership indicated that the brake system was designed for a passenger vehicle and not an SUV. Repairs were also performed on vehicle due to premature wear on pads and rotors, and on vehicle's front door weather stripping due to premature wear. Recall#01V228000. The brake problem had been a problem since purchase.
Approximately three weeks after my accident I received a recall from Toyota motor sales for brake master cylinder recall ssc10G. I contacted my dealer with this recall while they still had my vehicle making repairs from the accident. They immediately denied any brake failure - before even checking the vehicle. I then contacted Toyota motor company. After many weeks of waiting they have also refused to take any responsibility for my brake failure. Meanwhile, when my vehicle is finally ready to be picked up I repeatedly ask them if they have checked and fixed the brakes. They insist that they have. 4 weeks later Toyota of knoxville gives me a call begging me to bring the vehicle back to them, because they have not yet fixed the problem with the brakes. They assure me once again that the vehicle is safe to drive but I certainly do not feel safe in the vehicle, nor do I trust Toyota of knoxville to service the vehicle.
01 V 228 000/brake system: Recall repairs was done at(ourisman fairfax Toyota; fairfax, va; phone# 703/359-1010). After repairs was made, problem with soft pedal and applyed to close to the floor before stopping; dealer notified. Feel free to provide any further details concerning this matter.
Prior to recall notice 01V-228 the consumer noticed when braking hard the car would shudders along with a loud noise and the vehicle did not stop as well as it should. Nlm
- Towson, MD, USA
Search CarComplaints.com for these popular complaint phrases...
Recall# 01V228000/ manufacturer's recall ssc10G; consumer got recall notice on Jul 30, 2001 and made an appointment for Aug 1, 2001. Took vehicle in, and dealer didnot have parts. Gave dealer phone # to call when parts come in. Also, consumer called dealer on Aug 16 about parts, and dealer stated had parts, and did not know whether they have anymore.
A D V E R T I S E M E N T S
- Hickory, NC, USA