This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunroof glass blew off of the vehicle on the highway yesterday. I see numerous reports of this on the internet. Was there ever a tsb or recall for this issue from Toyota? dangerous and scary, happened in traffic.
I am sole owner of this vehicle since bought it new and well maintain it. Dashboard and steering wheel are peeling and gooey. Toyota service dealership told me nothing they can do about it and asked me to call Toyota. I called and filed a complaint no. 1709121290 with Toyota. They told me they had recalls on other models but not this one so it seems this is not a new issue for them. They don't want to fix it.
On 11/17/2015 I hit a parking island in an unlit parking lot. When I tried to stop, my brakes failed. This caused me to lose control of the vehicle and it hit 2 parked cars and a tree. I have lost wages and live in pain every day due to injuries from this accident.
Faulty stop lights, after several attempts to repair the stop lights. The problem remains unsolved and keeps coming back on both tail lights. What's wrong Toyota?
The driver's side sun visor suddenly dropped down into my field of view when I hit a bump on a three lane 40 mph paved road at rush hour. I nearly rear-ended the vehicle in front of me during the short time (maybe two seconds) required to react and raise the visor. An online search revealed that a replacement visor costs a shocking $791, and that many dozens of others were reporting this problem in 2001 - 2009 Toyota Highlanders. Solutions ranged from jury-rigging the visor in the up position to simply removing the visor and using one's hand to block the sun when needed. Some of these "solutions" are obviously unsafe, and could easily be avoided if Toyota charged a more reasonable price for the replacement visor. Replacement can be accomplished by almost anyone with a screwdriver in about 12 minutes. Thank you for this opportunity to file a complaint.
- Scottsdale, AZ, USA
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Front mud guards torn at mounting bolts. Nothing was done to damage the items. Dealer states this is normal wear and tear. Vehicle only has 28000 miles. Note: Dealer went ahead and replaced mudguard at their expense.
The front mudflaps are broken on both sides. I did nothit anything to cause them to fail. As I drive around, I notice that almost all hl's have broken front mudflaps. This is a design defect and they should be replaced at no cost, even if out of warranty.
The center cupholders are poorly designed and are a safety hazard. When you are removing a drink from the cupholder, it hits the gearshift lever knocking the drink out of your hand and causing it and its contents to go all over the place. On occasion, it knocks the gearshift lever out of gear causing a rapid deacceleration of the vehicle.E
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- Centennial, CO, USA