This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my 2014 Fj cruiser brand new with 5 miles on it. 6 months into owning it the driver door locks stopped working. The dealer replaced it under warranty. About a year later the passenger locks stopped working and they replaced those under warranty. About 1-1/2 years later the driver lock (that was already replaced) stopped working again. I had 34,000 miles on it and they told me that it's no longer covered under warranty. I told them that the lock they replaced went out but the dealer said the replacement warranty is only good for 1 year after the repair! shortly after the passenger lock went out again as well. And now the back door wont even unlock with the key fob or even manually with the key. The door lock actuators on the cars are terrible! I went to the dealer and the service manager told me they were having a lot of issues with the Toyota locks and for me to keep an eye out for a recall! it's been 3 years now that I've been without locks and no recall! dealer quoted me $900 to fix one door! $360 for the part and the rest labor. Ridiculous especially because they have already replaced these parts in the past under warranty!! what good is it to pay for the same part they already 'replaced' just for them to go out so soon!!!
Known problem by manufacturers. Extreme damage to wiring harness and components within engine compartment by rodent. Vehicle has 13,837 miles only. New wiring standards reportedly draw rodents and/or increase amount of damage to vehicle systems. Vehicle was parked less than 7 hours and when turned ignition to vehicle, instrument panel illuminated every safety warning to include engine light flashing. Engine sputtered and required tow. Insurance company reports high number of claims especially related to newer cars with wiring. Damage to wiring if driven could cause vehicle systems to fail, fire and could cause grave risk of injury or death to operator and passengers. Manufacturer does not cover in warranty nor provides preventive remedy to issue.
- Baltimore, MD, USA
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- Buena Park, CA, USA