This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a dangerous steering issue. I tried to get my Toyota dealer to fix it, or adjust it but they said nothing was wrong. I feel they didn't want to even try. This issue has almost led to head-on collisions many times. I have replaced the tires, no help there. I had it aligned, (at dealer I purchased it from) with no improvements at all. What it does is, to stay in the center of the road I can not turn my head away from constantly adding steering input. This is an issue a big one, my car Drifts left or right but rarely goes straight when steered straight, I must constantly make adjustments to its direction. Before I replace the tires again, (the car has only 53,000 miles on it) and align it again I feel this problem must be fixed or properly adjusted to work without constant steering input to stay in my lane. I replaced tires with better than it came with, costing around $750 these are now showing bad wear after less than 20,000 miles and purchase information said I should not need to replace them for 60,000 miles. Additional information is the last 300 feet to my house is a dirt road, but it's not that bumpy and shouldn't be the reason that I can't steer it straight on asphalt.
The contact owns a 2010 Toyota Fj cruiser. While driving between 50-60 mph, there was an abnormal vibration in the steering wheel. The contact stated that the vibration made the vehicle uncontrollable. The vehicle was taken to miller Toyota (located at 8566 sudley rd, manassas, va 20110, (703) 369-3040) where it was diagnosed that there was a bent wheel; however, replacing it would not remedy the issue. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 48,000.
#8 - steering problem of the 2010 Toyota Fj cruiser the vehicle is a 2010 Toyota Fj cruiser. This vehicle can not maintain safe highway speeds of 55 to 60 mph due to severe wheel shimmy. I have had these wheels force balance about a dozen times, still having the same issue. Why won't Toyota look into this problem. I have tried new tires and still the same problem, so I put back the original tires and replace the rims, still the same problem..this is costing consumers a lot of money and time. Now I am replacing the rotors to see if that helps. I have done research on Toyota forums and the 2010 and new Toyota Fj cruisers are having a problem, and Toyota will not do anything on this safety issue. My concern I losing control at highway speeds.
I have a copied a post I found regarding 2007 fj's, as I had the same problem with my '07 fj, and after 6 months of repairs and no solutions, I traded it in for a 2010 fj, and now I'm having the same exact problems, as described below: I have a 2007 Toyota fj. The steering seems terribly weak and unpredictable. I've had the wheels aligned three times, but the problem continues. Toyota says the there is no issue but that the steering on this style vehicle is just sensitive. While I really enjoy the vehicle, I'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. I have never experienced a newer vehicle that requires so much attention to the steering. It may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. Often I find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane I'm traveling in. It is very unpredictable while changing lanes. As I begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which I then have to counter steer to keep from going too far. I took my 2010 fj to a Toyota dealer where I bought it here in abq, and they said they couldn't find anything wrong, of course. They said they would file a complaint with Toyota headquarters and sent me on my way. With my '07 fj I had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. I am very unhappy and do not feel safe on the road in my 2010 fj. Please help.
This vehicle can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. I have ask day Toyota, and spitzer Toyota and I get the same results, nothing can be done. I have been told it is the tires. I have replace both wheel and tires and have the same result. I have done research on Toyota forums and the 2010 and new Toyota Fj cruisers are having a problem, and Toyota will not do anything on this safety issue. My concern I losing control at highway speeds.
- Pittsburgh, PA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2010 Toyota Fj cruiser. The contact stated that the front end alignment was not adequate because the tires weighed significantly more than what was indicated in the owner's manual. The contact also stated that the manufacturer installed the incorrect sized tires on the vehicle. Neither the dealer nor the manufacturer offered assistance because the repairs associated with NHTSA campaign id number 11V148000 (tires:pressure monitoring and regulating systems), had already been performed. The contact believed that this was not the correct remedy for the failure. No additional repairs were performed. The failure mileage was 1,500 and the current mileage was 17,000.
Vehicle exhibits steering shimmy between 40-60 mph. Dealer has replaced 4 sets of lt tires and 1 set or rims. After each new set of tires and a fresh road force balance the tires and a few hundred miles of driven the shimmy would come back. The vehicle's door place card for the tires says 33psi and 35psi in two different stickers. The tires would self destruct within a few thousand miles and the dealer was unable to balance them again. This is a result of underin-flation for "E" rated tires. Toyota has since changed the psi to 46 vs 35 via a recall. In many cases the ECU needs to be replaced in order for this recall to be performed. Toyota motor sales is refusing to perform this recall going back to 2008 on vehicles not running the oe tire. Even if it is "E" rated. This created a serious safety hazard. Running under-inflated tires will heat up and risk a blow out. Running the NHTSA psi of 46 will cause the current toms to fail and defeats the whole mandated TPMS system.
2 wheel studs failed on two different wheels after applying 80 foot pounds torque to the lug nuts. Routine re-torque after the dealer rotated the tires for a 10,000 mile service. The stud metal appears to be too soft. Even if these studs were over tightened at the dealership, they should be able to handle way more than 80 fp before breaking. This is extremely dangerous. Toyota should replace all the studs on the vehicle as a precautionary measure. Taking the issue up with the dealer tomorrow. I will not feel safe driving this vehicle until all the studs have been inspected and replaced as necessary.
Broken wheel studs on 2010 Toyota Fj cruiser. 3 wheel studs on rear tires broke during a normal tire rotation and balance. Defective studs were replaced w/ aftermarket studs. Consequences could be a loss of a wheel during vehicle operation.
2010 Toyota Fj cruiser wheel studs failed when removing bolts to rotate tires. American tire center of palmdale California originally installed four new tires with less than 10K mi. On odometer. At approximately 15K mi. When same company attempted to remove wheels for routine tire rotation the wheel studs began breaking one after the other. 4 out of 6 wheel studs failed on front right wheel alone. American tire center replaced the broken studs, however, when owner took vehicle to dealer to perform precautionary wheel stud replacement the dealer, (without performing inspection) said it was american tire center who likely overtorqued bolts and that it would not be covered under factory warranty. Lugs were all deformed at specific point along the middle of the shaft and had a stretched "taffy-like" appearance but only in the middle of the lug. Replacement cost for complete wheel lug replacement was estimated at $600 by huntington beach Toyota dealership. Broken wheel studs retained by owner for further investigation. Further action suspended until owner returns from military duty overseas. VIN not immediately available to complainant due to overseas deployment.
A D V E R T I S E M E N T S
- Frazier Park, CA, USA