This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I attempted to submit my vehicle to the service department at Toyota of longview, in longview, Texas, in response to safety recall notice titled "certain 2008 through 2011 model year Fj cruiser vehicles equipped with trd accessory wheels and Toyota-recommended light truck tires." I requested the TPMS ECU be replaced, the cold tire inflation pressure be revised and a new tire/loading label installed. Toyota of longview refused to perform the recommended work unless I paid a $99 diagnostic fee. The recall notice stated these components will be replaced at no charge to me. I believe these components must be replaced notwithstanding the service department mechanic's opinion. Please advise on how to proceed.
- League City, TX, USA
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- League City, TX, USA