This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Toyota cruiser trd - tie rod broke. I was backing out of my driveway and turning the steering wheel was difficult. I got out and looked at the vehicle. One tire was pointed one way and one the other. There weren't any events leading up to the failure. Shortly before the tie rod broke, steering felt as if I was on ice for a few short moments. Fortunately, I wasn't driving the vehicle when the tie rod broke. Vehicle was undriveable and towed to a Toyota dealership in edmonds, wa. The tie rod was replaced by Toyota. Dealership had no information as to how it could have happened. No reason was given. Car was 2 weeks out of warranty and dealership wasn't going to cover this safety issue. After applying some pressure, they did handle the problem.
- Bothell, WA, USA
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- Bothell, WA, USA