This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My fj cruiser has terrible rust on the frame. It literally looks like it was stored in the ocean for 50 years. This vehicle is from 2007 and should not have this much rust.
I own a 2007 FJ Cruiser with very low mileage (below 80,000). It has a terrible carriage rust problem. I thought I'd had it remediated, finally, after endlessly searching for someone to address it. Dry ice treatment and undercoating were applied recently. I replaced the wheels and tires, as well. All seemed well and it passed inspection. But, then the power steering started stiffening. So I had that attended to. The mechanic then told me the rack and pinion and a plethora of other issues were happening due to rust and corrosion - at an additional $$$$$$ cost. So far, this summer, I have spent close to $5,000 to resurrect this vehicle. I can't afford to invest anymore or justify doing so. I am looking to sell. But first I am investigating the FJ class-action against Toyota. I understand this class-action was denied in part last year in California. I plan to check any legal status that might still exist. My hope is that Toyota will acknowledge the problem with the FJs, recall and FIX the problem or at least reimburse me all my repair/remediation expenses. I know they won't do anything unless there is a lot of pressure and outcry to do so. Although, my FJ spent the first 16 years of its life in NJ (which many claim is the cause and of course is plausible - I don't disagree but not to this degree), it was not driven that much, garaged and well cared for. I did not really notice the rust issue until January 2021 when I took it to the local Toyota dealership. I think I was taking it there for an oil change. They were surprised that I'd driven it there because the brakes were so bad. I had it towed home and spent the next many months searching for someone to fix it. No one wanted to touch it until this summer 2023. The gentleman who dry iced and coated informed me about the lawsuit. I never received any kind of notice (thus far) from Toyota about any recall. So now I am garnering information and investigating the best I can. My FJ looks brand new except for frame corro
Frame rust prematurely affecting integrity of the rear lower control arm mounts. Back half of frame almost completely rusted through requiring a full frame replacement.
the frame and associated components are severly corroded putting the vehicle in danger of the back axel detaching. i was informed of this by a repair shop who were concerned of the safety of operating vehicle. there is some type of coverage for related vehicles but not for this model. i think this is the same platform which was recalled under a truck model. toyota refuses any coverage or help for this problem. the vehicle has 70k miles but is unsafe to operate. photos are available. although the top of the vehicle is what you would expect with 70k miles, it is unsafe to operate because the back axel could fall off at any time
took the vehicle to a toyota dealership which stated the frame is dangerous and rusted very badly. they told me to file a complaint since the delaer was not covered under the lemon law
- Ocean Gate, NJ, USA
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I was planning on trading in my FJ Cruiser, so I took it to our local mechanic to look it over. After he put it on the lift, he showed me that the frame and gas tank straps were rusted out and that it wasn't safe to drive. I took it to another body repair shop and after putting it up on the lift, he said he has never seen a frame so rusted out in his twenty five years of doing body work. I contacted Toyota and they said they would NOT repair the frame.
Massive amounts of rust underneath the car on the frame and pretty much everything is affected around it. Concerned for my families safety-??Toyota needs to address this immediately!!!
I purchased this vehicle used in April 2022. It was not driven much until June 2022 because the car was purchased for our son, who attends school at the US Air Force Academy in Colorado Springs. The goal was to get him a car before his 3 week summer break and he and his sister and his best friend would drive it out to Colorado for him to use throughout his last two years. Their trip began on June 16, 2022, leaving central Ohio. We started getting texts from our daughter about loud noises the car was making while she was sitting in the back seat. Then we started getting texts from our son about noises by the rear tire. We had him check the tires for proper inflation or for any damage. None was reported. My daughter complained about the handling of the vehicle when she was driving. Saying it was not easy to control when going 70 through the plains of the US. They were very pleased to arrive in one piece out in Colorado. My son started to think it was a suspension issue because of the way it handled going over bumpy roads. He took it to a dealer and the dealer took video of the frame, and the black goo used to try and cover the holes and cracks in the frame. $21,000 was their estimate to put a brand new frame on the vehicle. This is a known defect with this vehicle. We should not have to pay for such poor manufacturing.
The vehicles frame and other underbody components have rusted extremely badly. The fuel tank straps broke due to rust, the radiator splash guard fell off while driving due to being very rusty, exhaust clamps have also broken due to rust.
Heavy rust continues to occur and rot frame from seemingly within the frame. Terrible build quality. I have spent thousands keeping this car alive. Plenty of 07-era cars on the road with not this much rust and I clean my CAR!
The SUV frame rails are prematurely rusted completely through from within the frame rails at a minimum of four know locations while other areas of the frame still appears solid (a further deeper inspection will be performed and repairs will be made after documenting the rust failures). We were at risk of the frame rail failing completely under load due to the size/length of rusted our areas which measure up to 12-inches or so, which would lead to loss of control of the vehicle while driving. The vehicle is home in my driveway for repairs of the clutch system (after failure on the roadway at 65mph) when rusted areas were observed April 2022. The dealer performed a recall for an unrelated part on the vehicle in April 2020 along with performing an oil change, however the dealer did not report an issue to me at that time.
Possible structural frame rust. Just like every other FJ cruiser Toyota has built. I-??m making this complaint in hopes that the NHTSA will force Toyota to recall FJ cruiser frames due to the amount of FJ cruisers that have the same frame rust issue.
FJ Cruiser in Tennessee Was filling up gas tank and heard a noise under the car. I looked and noticed that the back of the gas tank was hanging down. After I got it home, I discovered that the rear fuel strap had broken due to rust. The front fuel strap was also extremely rusted and probably would have failed also
Frame rust all over, going to cost tons of money to fix. Rust rotting through the frame of the car. Shouldn-??t be a problem dont live near water or salt area.
A D V E R T I S E M E N T S
- Clarksville , TN, USA