10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
152 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2023 Toyota Corolla Cross steering problems

steering problem

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2023 Toyota Corolla Cross Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Mar 312023

Corolla Cross

  • miles

A D V E R T I S E M E N T S

Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!

- Camillus, NY, USA

problem #19

Apr 112023

Corolla Cross

  • miles
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.

- Boynton Beach , FL, USA

problem #18

Apr 062023

Corolla Cross

  • miles
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying -??low steering power-?? the wheel locked and my car would not go. Kept saying -??press brake firmly to restart-?? which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.

- Manor, TX, USA

problem #17

Mar 312023

Corolla Cross

  • miles

A D V E R T I S E M E N T S

While stopped, my car randomly displayed a warning saying my engine had shut off, my power steering was low and I needed to get to a safe place. I was stopped at a light and even after putting the car in park I was unable to get the engine started again. I ended up rolling to the side of the road, barely able to steer, and after three tries was finally able to start up the car again. It was very unsafe and happened for no reason.

- Quincy, MA, USA

problem #16

Feb 142023

Corolla Cross

  • miles
All corolla cross complaints prior to March 1st are being posted under a 2023 Toyota Corolla 4dr fwd. this is my third time making a complaint, two of which have been posted under a corolla 4dr fwd. I-??m hoping nhtsa finally starts posting complaints appropriately so cross owners can get some resolution on this VERY IMPORTANT SAFETY ISSUE! my 2023 Toyota Corolla cross xle turned completely off while waiting in a busy Intersection to make a left hand turn. It was raining. Dash read -??power steering low. Engine off. Press break firmly to restart-??. Which didn-??t work. Surprise, like everyone else I had to put my car in park and restart engine. A car turning off when it rains or snows so dangerous. My car had 340 miles on it and has been at the dealership for the 7 of 8 weeks I-??ve -??owned-?? it. Toyota acts like I am a magical unicorn and says they-??ve never heard of such a thing, Nhtsa mis filing the complaints for the past year is only helping Toyota staying in denial. This car will kill someone before anyone acknowledges an issue.

- Zanesville , OH, USA

problem #15

Mar 152023

Corolla Cross

  • 1,500 miles
The contact owns a 2023 Toyota Corolla Cross. The contact stated while at a stop signal, the vehicle turned off and the power steering and the check engine warning light illuminated. The message to depress the brake pedal to restart the vehicle was displayed. The contact shifted the vehicle into park and restarted the vehicle, and the vehicle started to operate normally. The vehicle was taken to the dealer for diagnostic test, and the dealer stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,500.

- Flagstaff, AZ, USA

problem #14

Mar 302023

Corolla Cross

  • miles

A D V E R T I S E M E N T S

Vehicle randomly stops on the road, warning power steering low, engine shut off. In the middle of traffic

- Richmond , TX, USA

problem #13

Mar 232023

Corolla Cross

  • miles
It was the first day driving my brand new 2023 Corolla Cross XLE AWD to work in downtown Washington, DC. I pulled up to stoplight and the auto start/stop turned off the engine like normal. After about 20 seconds at the stoplight, the car started one long beep that wouldn-??t shut off and my dashboard screen said -??engine stopped, press brake firmly to restart" and "low power steering.-?? The check engine light was also illuminated. I pressed the brake firmly but the car did not restart. I was blocking downtown traffic and tried to turn the wheel to move closer to the curb, but the steering wheel would not turn. I tried to push the on/off switch with no result. I then shifted it into park and pushed the button to turn off the engine. I pushed it again immediately but the car did not restart. I waited a few seconds and pushed it again and the car started. I am reading online in a Corolla Cross Forum that it seems to be a problem when the windshield wipers are on. Interestingly, it had just begun to rain that morning and I had turned on the wipers. Since then I have turned off the auto stop/start feature each time I start the car. It is currently with the dealership so they can try to figure out the problem.

- Arlington, VA, USA

problem #12

Mar 172023

Corolla Cross

  • miles
At red lights, come to a complete stop with auto engine off feature enabled, as it is automatically enabled upon entering the vehicle. Engine shuts off per auto feature. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. Had the car less than 5 days, 220 miles on it. Safety of myself and others put at risk as I am not able to accelerate or move through a traffic light. To be assessed by dealer ASAP.

- Murrysville, PA, USA

problem #11

Feb 142023

Corolla Cross

  • miles
https://www.reddit.com/r/CorollaCross/comments/t7rv4b/corolla_cross_2022_le_awd_problem_with_startstop/?utm_source=share&utm_medium=ios_app&utm_name=iossmf Vehicles engine turns off in the middle of traffic requiring driver to put in park & restart. This happens every time it rains or snows and wipers are engaged.

- Zanesville , OH, USA

problem #10

Mar 142023

Corolla Cross

  • miles

A D V E R T I S E M E N T S

When stopping at a traffic light, suddenly the engine shut off by itself and showed message saying: "Engine Stopped. Steering Power Low.". I had to switch to park and pushed the start button manually to restart the engine. This is a safety issue! Note, it happened twice after only purchasing the brand new car for 2 days. Both happened on rainy day with wiper on.

- Los Angeles, CA, USA

problem #9

Mar 122023

Corolla Cross

  • miles
Stopped at red light in the rain, windshield wipers and auto stop/start feature was active. Engine shuts off as normal, but did not restart when removing pressure from brakes as it should. Dash beeped and flashed "power steering low" engine light and power steering light come on. Steering wheel was very stiff, but I was able to coast through the light to the side of the road. I put the car in park and attempted a restart. I believe it was the second attempt before the car would restart.

- Sacramento , CA, USA

problem #8

Feb 282023

Corolla Cross 4-cyl

  • miles
on 2/28/23, approximatley 7:00PM Pacific Time, I was stopped at a red light at the intersection of East Robles Ave and Santa Rosa Ave for. When the light turned green, i took my foot off the brake pedal, and the engine died, the steering wheel locked up. My check engine light came on along with the steering wheel dash icon. a message flashed on the dash - "Engine Stopped Steering Power Low" It took multiple attempts to restart the car. after the third attempt of putting the car into park, and pressing the power button, the car finally started and i a was able to drive home. At the time my car had appointmently 185 miles on it. It is currently back a the dealership (Freeman Toyota) in Santa Rosa, but they have had 0 luck recreating the issue. It seems like other 2023 Corolla Cross owners have had this issue... The link below is to a recording of another driver expieriencing the same issue. https://youtube.com/shorts/3Pf4g40bYas?feature=share

- Rohnert Park, CA, USA

problem #7

Feb 112023

Corolla Cross

  • miles
While at the red light the car cut completely off. The steering wheel locked and wouldn-??t restart. The engine light came on and it said -??power steering low-??. I had just left the dealership. The car only had 21 miles on it. Traffic had to go around me and it was very scary being stuck not able to move.

- Leesburg , FL, USA

problem #6

Jan 282023

Corolla Cross

  • miles
This is a new Corolla cross 2023 FWD car just bought one month only. It keeps stalling out during stop at traffic light on the road, the dashboard showed -??Ignition on-??, -??Steering power low-??, -??engine check signal-??, warning beeps and then the car was locked. This happened 5 times within 2 weeks. This is a safety issue. First time (01/28/2023) getting towed car back to Toyota dealership, the technician quality checked and no code was found. They just changed the battery and gave back to me. However, 3 days later, vehicle-??s engine was stopped and same situation happened again. Now the vehicle sent back to dealership again and wait for further investigation. This is a repeat problem!! Safety issue!!

- Austin, TX, USA

problem #5

Feb 022023

Corolla Cross

  • miles
This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as -??Engine Stopped. Steering Power Low.-?? Then it would flicker to show -??Engine Stopped. Press brake firmly to restart.-?? At the top it said -??Ignition On-??. When it does this I can-??t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.

- Flowery Branch, GA, USA

problem #4

Jan 252023

Corolla Cross

  • miles
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.

- Chesterfield, VA, USA

problem #3

Jan 252023

Corolla Cross

  • miles
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)

- Easton , MD, USA

problem #2

Jan 192023

Corolla Cross

  • miles
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request"] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"] No, there were no messages or any indication that there was an issue.

- Flowery Branch, GA, USA

problem #1

Jan 062023

Corolla Cross

  • miles
I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.

- Seattle, WA, USA

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