This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was stopped at a light and the engine breaked. It did not reengage when I pressed the break harder or let off the break. I had to put the car in park and press the ignition button. Engine started at that time. it was raining and I did have my wipers on.
Some of the times when the function Autostart/Stop is on and the windshield wipers are active the car shuts down and throws engine lights on the car and the car won-??t start after releasing the brakes, the car panics, and only will start again when moving from D to Park again and pressing the button.
Sunday 10/22/23 while idling and brakes engaged at red light. Engine failure again at 11,619 miles. Had to put in park and restart vehicle and put in drive. This is the 4th time in 11 months. It idles weird as well.
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.
- Seattle, WA, USA
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Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn-??t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was -??just a glitch-??. They reset it and have not been able to get the codes to recur.
The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.
I was in New York taking my boyfriend to work and was at a red light and out of nowhere the car started to beep and said the power steering was low and to press the brake to restart, nothing happened when I pressed the brake and then I received a message saying the engine turned off, the traffic light turned green and I had to put my car in neutral to park it and turn it off. I looked up what it could be for my car model and apparently A LOT of people are having this issue when the wipers are on and auto on/off is on as well which was my scenario this morning. This is a huge issue and needs to be addressed immediately by Toyota!!!
I was driving on the highway in traffic with the stop/start function active. It was raining and windshield wipers were on. Engine stalled in traffic and I couldn't turn the car back on, pressed the brake and it wouldn't restart. I put it in park and it started back up. The dash had a low power steering indicator and check engine light was on.
When at a red light the steering wheel froze and the stop/ start did not work. It stated to depress the brake hard but everything was frozen. It was raining and the wipers were on when this occurred. Finally started after putting it in park and restarting the car. Had many angry cars behind me. Very unsettling.
When stopped at a red light, the car started beeping, the check engine light turned on, "steering power low" was displayed, the brake pedal could not be pushed in, and the steering wheel was locked. After putting the car into park and pressing the engine start/stop button, the beeping stopped and the car was able to drive again. The car had a full tank of gas and it was raining outside. Not only did this happen in the middle of a busy intersection, but while the weather conditions were difficult which could potentially put safety at risk.
Multiple times now, my 23 Corolla cross LE has stopped in traffic. Each time, I was sitting at a red light and I heard a long beep come through my car. Then, a sign flashed onto my car dashboard that said -??check engine, low power steering, press brake firmly to reactive-??. I pressed firmly and nothing happened. I shifted my car into park, turned it off to wait a couple of seconds and turned it back on. Luckily I was only 1-2 miles from home so it didn-??t happen again. This has happened in wet conditions each time. I have taken it to the dealership the first time it happened and they found nothing in the diagnostic run. I connected with Toyota headquarters and they at least know of my situation but have offered no assistance. I-??m grateful this has happened to me when I-??ve been at stop signs, but I take highways to work and I can-??t not go to work because it-??s raining and my car might stop on me.
I have now had two separate instances where the start / stop system in my car led to the engine stalling out at a stoplight, which was very dangerous. The car displayed messages to press the brake firmly to restart engine, which did not work either time, and that power steering would be low. Both times, I had to put the car in park and complete restart the car. Please note that unlike other reports, it was not raining nor were the windshield wipers activated during either instance.
For the 3rd time, my 2023 Corolla Cross LE has completely shut off when stopped at a light. Similarities across events include: > it has been raining, so windshield wipers are on > auto-stop/start has been initiated > no warning lights appear before this happens; it just shuts off and the screen says "Steering power low" This seems to be a documented occurrence, per this forum in which the same problem is detailed by numerous contributors: https://www.corollacrossforum.com/threads/vehicle-malfunction-at-start-stop.396/ The sudden shut-down of the vehicle is safety risk because, in a frantic state of mind, one could end up holding up traffic and generating more road rage, never mind the state of mind that I'm left in after this happens - totally anxious and frazzled! After the 2nd time this happened, the car was brought to the dealership where they kept the car overnight to try and recreate the problem. They didn't manage to (sunny days), but they communicated with Toyota about it. After this 3rd time of it happening today I am reaching out to the NHTSA.
While stopped at a stop light, the automatic on/off initiated as usual. However, twice in the past 24 hours the engine has stopped and the driver display provided a message stating -??engine stopped-?? and prompting me to depress the brake harder to start the engine-?"this action did not restart the vehicle and it had to be put in parked and fully turned off and on to restart both times. The display also stated -??steering power low-?? when the engine stopped message displayed.
A D V E R T I S E M E N T S
- Sun Prairie, WI, USA