This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying -??low steering power-?? the wheel locked and my car would not go. Kept saying -??press brake firmly to restart-?? which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
- Greensboro, NC, USA
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When stopped at a red light with -??auto stop/start-?? on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading -??engine stopped, low power steering-?? and then -??press brake firmly to restart-?? which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
On 4/4/23 I stopped at a traffic light the Stop/Start system engaged. When the light changed to green I took my foot off the brake to put on the gas and as I did so the car cut completely off. I got a check engine light on the dash and a loud beep. As other cars started accelerating I did not know what to do. I eventually figured out that I needed to put the car in Park and restart with the key. The car did restart and I immediately drove it to the dealership. Upon arrival they told me the car did not have any recalls, but it should since this is a serious and dangerous safety issue. The car was put through diagnostic, but no error codes were found. I have seen by information I've gotten from this site and other sources that this appears to be an issue with 2023 Toyota Corolla Cross'.
It was the first day driving my brand new 2023 Corolla Cross XLE AWD to work in downtown Washington, DC. I pulled up to stoplight and the auto start/stop turned off the engine like normal. After about 20 seconds at the stoplight, the car started one long beep that wouldn-??t shut off and my dashboard screen said -??engine stopped, press brake firmly to restart" and "low power steering.-?? The check engine light was also illuminated. I pressed the brake firmly but the car did not restart. I was blocking downtown traffic and tried to turn the wheel to move closer to the curb, but the steering wheel would not turn. I tried to push the on/off switch with no result. I then shifted it into park and pushed the button to turn off the engine. I pushed it again immediately but the car did not restart. I waited a few seconds and pushed it again and the car started. I am reading online in a Corolla Cross Forum that it seems to be a problem when the windshield wipers are on. Interestingly, it had just begun to rain that morning and I had turned on the wipers. Since then I have turned off the auto stop/start feature each time I start the car. It is currently with the dealership so they can try to figure out the problem.
When the vehicle comes to a stop at a traffic light, engine turns off. It appears to occur when it is raining and the windshield wipers are on. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. I brought the vehicle to a Toyota service center but they were not able to reproduce the problem. This creates a safety problem for driver and everybody on the road.
Stopped at red light in the rain, windshield wipers and auto stop/start feature was active. Engine shuts off as normal, but did not restart when removing pressure from brakes as it should. Dash beeped and flashed "power steering low" engine light and power steering light come on. Steering wheel was very stiff, but I was able to coast through the light to the side of the road. I put the car in park and attempted a restart. I believe it was the second attempt before the car would restart.
This car is experiencing the same issues of the engine shut off malfunction from the 2022 Corolla Cross model. I just got this car and it-??s been happening where while i-??m stopped at a intersection, the malfunction happens, tells me that something is wrong with the steering fluid, i have to put the car in park, turn off the entire car, turn it back on, and it works. This is has been a huge concern for us drivers and is extremely unsafe while driving. Many commented how it might be a bad battery cell from toyota, but this needs to get fixed ASAP!
Stopped at a stop light, light turned green, push gas pedal and car alarmed with beeping and yellow warning lights. The car had turned off by itself. Put it in park and pushed start/stop and it started and I drove away.
I was driving during the snow storm, my front sensor stopped working because it was covered in snow. That warning popped up on my dash screen and the warning light was on, after about half hour, the front collision warning light also turned on. I had not been able to stop to clean the sensor. I stopped about an hour after the original warning light came on, my start/ stop battery charge came on the dash, and then I got a dash warning that said "steering power low" and "engine stopped" and then "press brake peddle firmly to restart engine" I attempted to start it by pushing down on the brake, that did not work. I had to shift into park, turn the key off and turn the key back on for the engine to restart.
This is a new Corolla cross 2023 FWD car just bought one month only. It keeps stalling out during stop at traffic light on the road, the dashboard showed -??Ignition on-??, -??Steering power low-??, -??engine check signal-??, warning beeps and then the car was locked. This happened 5 times within 2 weeks. This is a safety issue. First time (01/28/2023) getting towed car back to Toyota dealership, the technician quality checked and no code was found. They just changed the battery and gave back to me. However, 3 days later, vehicle-??s engine was stopped and same situation happened again. Now the vehicle sent back to dealership again and wait for further investigation. This is a repeat problem!! Safety issue!!
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
A D V E R T I S E M E N T S
- Clermont, FL, USA