This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car would not restart after auto stop/start engaged and wipers on. I had to put car in park, turn off the engine then restart. Third time this has happened.
I have run into issues with the auto start/stop or brake hold being on while the windshield wipers are on. I get a "steering fluid low" message that comes up on the dashboard and the car becomes inoperable. I have to turn the car off and turn it back on in order to drive it again. This has been going on since I purchased the car in March 2023. I have not gone to a dealer around this issue as I've heard from other Toyota Corolla Cross owners have run into the same issue and that there is no remedy for the issue. There is no warning that this will happen, it happens unexpectedly and typically I'm sitting at stop signs or red lights.
When driving at night the illumination from the headlights is very poor. I can only see about 1/3 of the way up on the windshield and only a short distance in front of the car. Everything else is black. I am leasing the car for three years but I can't drive it at night it's too dangerous. Even if I use highbeams it is difficult to see. Both of my adult children have driven the car and come to the same conclusion. I brought it back to the dealership and they said the lights were adjusted properly to pass inspection. The only solution they had for me was to find someone to put in different bulps. They said they could not do it and if I did not buy it at the end I'd have to put the old bulbs back in. I have seen several other people on the internet that have exactly the same problem.
Nothing has happened yet but I feel that the wipers on this vehicle, in high speed, are not adequate to clear the windshield in a heavy rain. I have great anxiety driving in heavy rain since purchasing this vehicle. I would like this to be noted in case others complain and hopefully it can lead to a solution. I just purchased this vehicle and now am stuck with a vehicle that can't provide basic safety.
I was stopped at a light and the engine breaked. It did not reengage when I pressed the break harder or let off the break. I had to put the car in park and press the ignition button. Engine started at that time. it was raining and I did have my wipers on.
- Sun Prairie, WI, USA
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When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.
I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.
I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.
It was a rainy day, the first rainy day that I drove this car in. I had my windshield wipers and headlights on, and I've always kept my auto start/stop setting on for this car. At one point within 5 minutes of my destination, I pulled up to a left turn lane at an intersection. I slowed to a stop, with my auto stop engaging (as intended). At this moment, my engine stalled, my turn lights on my dashboard shone orange nonstop, and a constant beeping sound started. On the dashboard in front of me, following message was displayed: Press brake firmly to restart engine, Low steering power. I attempted to follow the instructions and pressed the brake as firmly as I could, but the warning and long beep continued and the car would not budge. It was getting dangerous because I was in the middle of a lane and blocking traffic. After a few attempts to follow the directions, I resorted to putting the car in park and manually completely shutting off the engine, then manually starting the engine. This worked and I was able to continue driving. Though this same situation happened again the same night in the same conditions: rainy, auto stopped in a left turn lane, windshield wipers on.
I was driving on the highway in traffic with the stop/start function active. It was raining and windshield wipers were on. Engine stalled in traffic and I couldn't turn the car back on, pressed the brake and it wouldn't restart. I put it in park and it started back up. The dash had a low power steering indicator and check engine light was on.
When stopped at a red light, the car started beeping, the check engine light turned on, "steering power low" was displayed, the brake pedal could not be pushed in, and the steering wheel was locked. After putting the car into park and pressing the engine start/stop button, the beeping stopped and the car was able to drive again. The car had a full tank of gas and it was raining outside. Not only did this happen in the middle of a busy intersection, but while the weather conditions were difficult which could potentially put safety at risk.
For the 3rd time, my 2023 Corolla Cross LE has completely shut off when stopped at a light. Similarities across events include: > it has been raining, so windshield wipers are on > auto-stop/start has been initiated > no warning lights appear before this happens; it just shuts off and the screen says "Steering power low" This seems to be a documented occurrence, per this forum in which the same problem is detailed by numerous contributors: https://www.corollacrossforum.com/threads/vehicle-malfunction-at-start-stop.396/ The sudden shut-down of the vehicle is safety risk because, in a frantic state of mind, one could end up holding up traffic and generating more road rage, never mind the state of mind that I'm left in after this happens - totally anxious and frazzled! After the 2nd time this happened, the car was brought to the dealership where they kept the car overnight to try and recreate the problem. They didn't manage to (sunny days), but they communicated with Toyota about it. After this 3rd time of it happening today I am reaching out to the NHTSA.
When automatic start/stop is engaged and I am stopped at a light, the engine does not restart when I release the brake. There are audible and visible indicators of the problem on the dash, with "IGNITION ON" and "Engine Stopped Press Brake Firmly to Restart" displayed on the dash. I had to put the car into Park in order to manually restart the engine. The problem seems to happen on drizzly days when I use the wipers on various intermittent settings. This is a safety to my car and others because of the engine stopping. The vehicle has not been reproduced or confirmed by a dealer or service center. I contacted multiple dealers, but was told that they would need to actually reproduce the problem to diagnose, making it difficult to schedule a service appointment due to the specific weather conditions required. The dealers told me that I would have to pay for the service appointments even though the problem occurred with less than 400 miles on the car, then again with less that 1,000 miles.
It was raining and wipers were on. I was at a red light, and all of a sudden the engine cut off. The dash read a message "Engine Stopped Steering Power Low" and then "Turn engine on". The engine light was on until a started the car back up again. It is a 2023 Corolla Cross LE with about 1,400 miles on it.
Car stalled and rolled back at intersection - nothing worked. Check engine light, low tire pressure light, low power steering flashed on screen and car was beeping. About a week prior to the windshield wipers came on and would not turn off.
My vehicle stalled out 3 times in one day while stopped a t a traffic light. Windshield wipers were on (I do not recall what setting). First message displayed advised to press firmly on brake, which I did. Second message was "low power steering" and the engine shut off completely. I had to put in park, turn off, and restart. Thankfully it did without issue.
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
When the vehicle comes to a stop at a traffic light, engine turns off. It appears to occur when it is raining and the windshield wipers are on. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. I brought the vehicle to a Toyota service center but they were not able to reproduce the problem. This creates a safety problem for driver and everybody on the road.
A D V E R T I S E M E N T S
- Durham, NC, USA