On10/19/2024, the driver was driving down a road that was coming down from a slope and the road curves to the left. As the driver was braking to decrease the speed down to 30mph or below (she was going around 35mph from what she remembers) and turning the steering wheel left, all the curtain air bags deployed, the seatbelt locked and she was unable to turn the steering wheel. She couldn't see due to the airbags and the seatbelt locking her back so when she felt/heard scraping on the right she feared she was going to crash into trees so she yanked as hard as possible to the left and the car then stopped. She remembers that the screen flashed something like an SOS but then it faded. Bystanders helped her out of the car as she was still in the car (she was very shaken) and they tried to put the car in neutral as it was blocking the road to push it but they were unsuccessful as the wheels had locked. The police and a tow truck was called by a bystander. Other than a small scrape on the right fender of the bumper, there was no damage to the car. Nothing was in the road. The bystanders asked her if she had a stroke or some medical issue since there was no collision, no damage notable on the car and the car just stopped on the road. Inside all the curtain bags are deployed. The police officer and the tow truck driver thought that the sensor for rolling might have gotten triggered but there was nothing that they could see that would have triggered it. Toyota was contacted and the insurance company was unsure if this was considered a collision. Toyota wanted to investigate the car themselves and we signed a letter giving them permission to download data and information from the car. We were told they would be sending someone to physically look at the car.

- Hazleton, PA, USA

Recall fixed 8/10/24. Please update NHTSA system.

- Prosper, TX, USA

I was in a extremely bad accident, I was parked waiting for the light to turn green, when i felt a massive bang from the back and glided me to the next car, car was totaled and the car was saying the airbags deployed and none deployed at all. There was 4 passengers in total and at the very least one should have deployed.

- Henderson, NV, USA

Coming home from work at 9:40pm a deer hit my car. I got no notification from my car about an object near my vehicle. I stopped my car lights were flashing and the operator on my car assist came on about detecting an accident. My cab filled with smoke and a funny smell. I thought the car was on fire. So I jumped out ambulance and cops showed up. My car got towed to Clifton collision in Clifton Texas. Later I found out that the air bags should have deployed. All my seat belts are locked up in the front and back. But no air bag deployment. The air bag light is on. After 4 months of my vehicle in the shop with me making payments and insurance payments still no vehicle back for me. My car sits at Toyota in Waco. Jeff hunter toyota waiting on emcu for the air bags with no eta. All the seatbelts had to be cut out of the car and the air bags replaced. I have called Toyota advocate to try to resolve my problem and still no help from them. This is a major safety concern that could take someone-??s life.

- Hico, TX, USA

My car has a recall from the driver airbag maynot deployed. I scheduled an appointment with the dealership for fixing my car, I dropped off my car. 20 minutes later they call me and said it-??s not available to get fix. I asked them what should I do, they said they don-??t know. I called to the Recall center, they asked me to call to Toyota Brand. Then the girl at Toyota brand told me to call to the dealership. I don-??t feel safe when my car has a recall on driver airbag has a problem. What if I got into the accident" Who will be the one has a responsibility for that" Also it-??s a brand new car. And they said they don-??t know anything or even tried to help me with another safer car. I feel unsafe when I driving within knowing that my driver airbag might not be able to help me of I get in a crash!

- Jacksonville , FL, USA

My wife & I were involved in a 4 vehicle accident on Tuesday September 12, 2023 at approximately 4:30pm. We were traveling north on Highway 17 ( Ogeechee road ) toward Savannah Georgia. We had stopped at the 2nd red light at Highway 204 & 17. The light turned green and the vehicles in front of me started moving, we proceeded north and went through the green traffic light at Little Neck road about 500 feet beyond the intersection all of the sudden everyone was stopped, before I could react to it I was rear ended by a 2013 Toyota Venza which in turn made me hit a 2016 Dodge Ram pickup truck which in turn caused him to hit the vehicle that was stopped a 2002 Chevrolet Silverado. I couldn't see why the Silverado was stopped because the Dodge Ram was blocking my view.. I would estimate my speed at the time of impact between 30mph to 40 mph.. The airbags in my car did not deploy, fortunately we were wearing our seatbelts. Luckily no one was seriously injured in this accident. So our main question is " why " didn't our airbags deploy??

- Richmond Hill, GA, USA