This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Dealer stated that there was a chemical buildup on the inside of the windshield that could affect the safety camera sensor (they claimed it was probably windex). Dealership claimed that the camera enclosure is not sealed and particulate may enter the enclosure. Said the problem is not covered under warranty. What happens is someone is a smoker or lives on a dirt road" does Toyota expect particulate in the enclosure to be acceptable" this may impact the performance of the safety systems, especially if there is sun glare. I bought the car in October 2019.
I keep having issues where radar cruise and lane assist shut off randomly with the message that radar cruise is unavailable. This has happened since new and has been looked at by Toyota 4 times with no repair
- Brunswick, ME, USA
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- Calimesa, CA, USA