This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Toyota Corolla. The contact stated while the vehicle was parked, the gear shifter was shifted to drive and then reverse, but the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was towed to the dealer and a diagnostic test was performed. The vehicle was diagnosed with a locked cylinder. The dealer stated that there was recall for the failure however, the vehicle had exceeded the mileage limitation. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 19V544000 (Electronic Stability Control, Service Brakes) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,249.
I had to replace all four tires before reaching 40k miles. Brakes needed to be fully replaced with only two years of driving it. AND Engine Maintenance Light on for an issue with the coolant bypass valve, not covered under warranty. This is causing issues with the engine, when driving even at 25 miles per hour or at 65 the car sounds like its dragging or forcing itself, the wheel shake & car feels unbalanced even with a tire alignment. Overall i give the car a 2.5 out 5 star in performance. The body of the car is so fragile and made by very cheap materials. Spending a fortune on this vehicle and it hasnt even reached 60k miles yet.
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
The contact owns a 2020 Toyota Corolla. The contact stated while driving 20 MPH and making a right turn, while depressing the brake pedal, the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated that she shifted to park(P) and heard an abnormal noise. The contact stated that the vehicle continued to move forward until reaching the curb. The contact stated she had experienced the failure two times. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.
- Coral Gables, FL, USA
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While operating our 2020 Toyota Corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied, the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a Toyota dealership and the sales management was notified of the incident. We also filed complaint with the Toyota Corporation. We were contacted by a Toyota Corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the Toyota Corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the Toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction.
Front passenger side brake caliper was rusted and seized. At the time of this issue the car is two years old and had 40k miles. The car has lived its entire life in western North Carolina with me being its only owner. It has never been driven in salty conditions other than twice to the beach. The dealership refused to fix this safety issue under the platinum warranty I purchased because it is "Enviromental". This is a major safety concern. I have a 1997 suburban which gets drove in salty conditions every winter and has never one had an issue with its calipers or any operational part rusting.
2020 Toyota Corolla EPB (Electronic Parking Brake) Issue. The message "EPB Shift Interlock Function Activated" is being shown since last few months. This message never appeared in the past 2.5 yrs since I purchased the car, started showing up up only now. I took it to the dealership and they asked to keep brakes pressed while starting the car. I now keep my brakes pressed and start the car, and still I keep getting this error message. I have documented this issue and is available at https://www.youtube.com/watch?v=bTXosvPffMo Please help Toyota help address this issue. Not sure something is not working as expected in the car or if something is started to fail in the car with EPB and so it's showing up the message. The message looks like information message and looks like harmless message, but why its showing up now, i.e after 2.5 yrs of use and never before. So, that's needs to be investigated, if there is any long term impact.
While driving my car it turned off and it was hard for me to turn and all my lights was hard to steer and all the lights on the dash board turned on and they was not turning off and I got in. A wreck by me not being able to turn and hit a bush and my car got total
Was on a head on collision the air bags failed to open no breaks or indication that the breaks were failing.once the vehicle was in the shop shortly after the battery exploded sed.now the care is totally for all the frond end damage and the cost of the batter would be ten thousand dollars.I was driving interstate 15 in riverside California rear end the car in front.
Has two issues one when breaking from 45ph or so it skids and brakes skip bad second issue when the auto breaking is on, and when car breaks in front of you it stops no problem, but then it just starts moving again and when you try to stop it won't let you.
On slow braking at speeds like 1-2mph, the pedal vibrates with spring effect. The issue is with brake pedal spring which Toyota is not ready to fix. Shown to dealership, and service director at dealership said they cannot reproduce the issue and sent me away. Second time, I filed complaint and had Toyota tech had a look on it, the dealership director then updated me saying that Toyota tech was able to feel the spring vibration and they don't have a fix for it now and the sprint vibration exists on all new 2020 model Toyota Corolla's. request Toyota to issue a fix for this and address the issue.
I was driving down a hill approaching a stop sign when my brakes gave out and stopped working the road was damp and it was slight rain. I pressed down on my brakes 5 times and nothing happened to make the car stop so my car kept driving towards a ditch and I almost fell off a hill into more trees.
I've been beginning to hear a noise in my breaks I asked a mechanic and he said it's too soon for my new car to have break problems he said he's never heard such the weird noise before especially on a new car
Will driving the car decelerated and would not go pass 20mph. Break, engine, ect. Lights turned on. The car has only 1345 miles. So far it has happened twice. Second time going to the dealership.
Exiting freeway. Made a left. Slowed down at red light. Realized the car wasn't stopping. Slammed brake pedal to floor. Car continued to move and hit another car. Police report made. Collision location at 3520 Massachusetts ave, lemon grove, ca 91945. This is a new car and no reason for brakes to not be working.
We bought the car on 07-29-19 and on 08-04-19 while driving home from Maryland the car sensor lights started flashing after only 250 miles on the car. The flashing lights were for brakes and parking brake, lane departure and assist, back up and front camera, check engine, tire pressure, head lights, and rsa malfunctions. Basically the entire safety system of the car malfunctioned while I was driving. This happened on five different occasions while driving it. 7-29-19, 8-2, 5, 9-19 and the car was in motion each time while on a highway. I had it to the dealer twice and they are still working on it. The first time they said the car needed to be reprogrammed and they couldn't duplicate the problem and the second time the service manager is claiming it is a wire which I find it difficult to believe since there are multiple codes and I don't think they all go through one wire. Our family does not feel comfortable driving the car when all of these lights are flashing and not knowing if the car is safe to drive and if the safety features in the car will operate properly. I have video and pictures of the codes that were flashing if needed. I could not upload them due to the size of the files.
A D V E R T I S E M E N T S
- Rosemead, CA, USA