This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I placed my laptop bag, which weighs less than 15 lbs., on the passenger seat. Despite this, the seatbelt warning system continues to alert me about the seatbelt not being worn. The passenger seat should be able to detect when a human passenger is present. Unfortunately, I have to buckle the seatbelt to turn off the warning light and chime, even though there is no human passenger or item weighing more than 15 lbs.
The contact owns a 2015 Toyota Corolla. The contact stated that while driving 30 MPH and approaching a stop, the vehicle struck a deer, causing the front windshield to crack. The air bags did not deploy. The vehicle was towed to the residence. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,500.
My daughter was driving my car on the interstate the airbags deployed and hit her in the face, filled the car up with smoke, she couldn-??t see anything she hit the iron poles that are together by cables. My car is totaled. My back tire broke completely off of the car. These cars aren-??t built safe. I owned my car and now I-??m without a car. Has anyone else ever had this happen" Air bags deploying for no reason"
The contact owns a?2015 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, another vehicle T-boned the passenger's side of his vehicle. The seat belts did not restrain him, his wife, and?their three minor children, upon impact. None of the air bags deployed upon impact. The contact suffered a left shoulder injury, and his wife suffered a hip injury. The three children did not sustain any injuries. The contact, his wife, and their children later received medical attention at the hospital. A police report was filed. The contact was able to drive away from the scene of the collision after roadside assistance replaced the passenger's side front tire. The dealer was made aware of the failure and requested the repair bills, the police report, and medical bills. The manufacturer was made aware of the failure and a case was opened. The manufacturer requested a demand letter but provided no further assistance. Prior to the collision, the contact's sister was also involved in another collision with the vehicle, and the same failure occurred. The failure mileage was approximately 120,000.
- Hercules, CA, USA
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Was side swiped by a semi truck which forced my car to spin around on the freeway. Then hit by multiple other vehicles and blacked out. Damage to every side of my vehicle and airbags should have deployed but they failed to do so. I received a recall notice for my vehicle last year and brought it into the dealership and had the airbags fixed. However, they still failed to deploy.
The contact owned a 2015 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at 65 mph in inclement weather and driving through a puddle of water, the vehicle hydroplaned and crashed into a marker which caused the vehicle to flip onto an embankment. There was no air bags deployed. The contact sustained a concussion. The child in the center seat sustained no injuries. The fire department was contacted but was not needed. Medical attention was contacted and the emergency medical technician visually examined the contact. The contact's mother arrived and drove the contact and her child to the hospital where she was treated for her injuries. Highway patrol towed the vehicle to a lot where the insurance adjustor went out and deemed the vehicle a total loss. Reno Buick GMC Cadillac (900 kietzke ln, reno, nv 89502, (775)333-0000) was contacted and informed the contact that the VIN was included in the aforementioned recall. The manufacturer was not notified of the failure. The failure was approximately 118,000. Parts distribution disconnect.
It's a incomplete safety repair recall for an airbag deploy, this is my first car so it was advised for me to contact the maker of the car for the recall that is incomplete on the car
Was rear ended by a truck that was going more than 40mph ( I was at a complete stop),and pushed into the vehicle in front of me, and air bags never deployed. I had recently been to Toyota dealership to get a transmission flush, when the mechanic notified me that there was a recall on the airbags, and he informed me that he fixed that problem as well. I also have a work order that shows that the airbags were fixed the airbags should have been deployed in my accident.
Multiple issues with the dealership over a timeframe of a few years that continues to deteriorate. Most recently, lack of dealership notification of safety recall, dealership inability to respond to safety recall when notified from a 3rd party site, dealership vehicular inspection incomplete and/or indications of unresolved issues, violation of personal property but dealership emptying center console contents into passenger seat unnecessarily (no business reason to do so), inspection results of most recent visit entailed video inspection of rust accumulation near notated brake area with no direction or instruction - beyond the driver noticing a driving problem of vibration - to which the instruction was a dealership process of rust build up removal by a machine (no internal communication within dealership of issue, notification to driver or those serving the driver to share issue and recommendations, prompting was the result of driver requesting clarification at dealership). The safety recall for this vehicle came through carfax (not from the dealership or dealership means - but as a result of attempting to sell the vehicle). The safety recall involved an issue with the seat belt & air bag deployment, and when driver contacted local dealership months ago- dealership stated that there was no remedy, and was not notified when one became available. The most recent oil change visit "claims" to have addressed the problem, at the request of driver. This incident request is three-fold: (1) address safety recall communication and process with dealership; (2) address vehicular maintenance, oil change, service, and inspection process and interaction with drivers; and (3) recommend to me (the person completing this complaint) a specific motor vehicle location (including company name, management, and mechanic) where the vehicle can be adequately assessed for safe driving.
The contact owned a 2015 Toyota Corolla. The contact stated while driving 55 miles per hour, the driver lost control of the vehicle causing the vehicle to hit a deer. As a result the vehicle rolled over multiple times. The airbags did not deploy. The contact stated no warning light was illuminated. A police report was filed. The contacted sustained back and neck injury. The contact stated medical treatment was needed. The vehicle was towed to an independent auto facility for body damage. The insurance adjuster deemed the vehicle a total loss. The contact stated the vehicle was with the insurance company as of now. The contacts stated a local dealer was contacted however, no assistance could be offered until they received notice from the insurance company of updates and status of vehicle. The failure mileage was approximately 43000. The contact received notification of NHTSA campaign number: 20V024000 (air bags). The contact stated the dealer david bruce Toyota ( 555 william R latham dr bourbonnais il 60914 866-756-1433) was contact in regards to the airbag recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue the parts was not available for repaired. The contact had experienced an airbag failure three weeks prior to receiving the recall notification.
The contact owns a 2015 Toyota Corolla. The contact stated that while driving at 25 mph, the vehicle in front braked however, when the contact depressed his brake pedal the vehicle accelerated. The emergency brake was applied however, the vehicle still did not stop until the ignition was turned off. The frontal airbags on the driver's and passenger's side did not deploy. The contact was concerned as the recall repair parts were unavailable. There were no injuries and a police report was filed. The contact received notice of NHTSA campaign number: 20V024000 (air bags) after the crash. Both vehicles were able to be driven away. The dealer Toyota of deerfield beach (1441 S federal hwy, deerfield beach, fl 33441 954-719-0330) did not know about the recall at all. The manufacturer was notified and a case was opened. The failure mileage was 18,740.
Takata recall. The contact owns a 2015 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Charles maund Toyota (8400 research blvd, austin, tx 78758), confirmed parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2015 Toyota Corolla. The contact stated while driving 55 mph, the driver loss control of the vehicle causing the vehicle to hit a deer. As a result, the vehicle rolled over multiple times. The air bags did not deploy. The contact stated no warning light was illuminated. A police report was filed. The contact did sustain back and neck injury. The contact stated medial treatment was needed. The vehicle was towed to an independent auto body facility for body damage. The insurance adjuster deemed the vehicle a total loss. The contact stated the vehicle was with the insurance company as of now. The contact stated a local dealer was contacted however, no assistance could be offered until they received notice from the insurance company of updates and status of vehicle. The failure mileage was approximately 43, 000.the contact received notification of NHTSA campaign number: 20V024000 (air bags). The contact stated that dealer david bruce Toyota (555 william R latham senior dr, bourbonnais, il 60914 866-756-1433) was contact in regards to the air bag recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The parts was not available for repair. The contact had experience an air bag failure 3 weeks prior to receiving the recall notification. VIN tool confirms parts not available.
The contact owns a 2015 Toyota Corolla. Contact stated that while his daughter was driving at 45 mph, the vehicle in front braked to make a turn as a result the daughter crashed into the rear of the vehicle. No air bags deployed. A police report was made. The driver sustained whiplash and sought medical attention the next day. No injuries were reported in the other vehicle. The driver was able to drive the vehicle to her residence, where at this time was awaiting an insurance adjuster to investigate. No dealer was contacted. The contact received notification of NHTSA recall number: 20V024000 (air bags) which could possibly be the solution to the failure that occurred. VIN tool confirm parts not available. The manufacturer was made aware of the failure but no further assistance was offered. The failure mileage was approximately 65,000.
My Toyota was tee boned by a driver who ran stop sign. My wife and I were injured when our airbags and seatbelts failed to deploy properly. No airbags deployed even though we were traveling at 40mph and were hit hard on the passenger side of the car. The other driver ran a stop sign and hit us broadside.
A D V E R T I S E M E N T S
- Anaheim, CA, USA