This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in a car accident.A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror.causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye.I was thrown to the right passenger seat area, my right hip hit the gear shift and my knees and hip, were bruised. Apparently the seatbelt failed as well, but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse, I was made to wear a brace. I was taken to the ER via ambulance. One of the officers assumed I wasn-??t wearing a seatbelt, which was not true at all. He thought I hit the windshield but I did not, it was the mirror. I have proof, photos and all EMT and ER records report that I was restrained. A paramedic helped me remove the seatbelt to exit my car. I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.
The contact owns a 2014 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the contact was involved in a head-on collision, however the air bags did not deploy. The contact sustained a concussion and was transported to the local hospital for treatment. The vehicle was towed to a local tow yard. A police report was filed, however the report information was unavailable. The contact stated that the police report was undergoing amendment due to missing information. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
Air bags did not go off during the crash and the seats belt tensioner didn't lock up the seat belt resulting in injury to my self. Radio keeps rebooting
- New Caney , TX, USA
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We was on Highway and a Buck jumped out, my passenger was freaked out knowing no Air Bags deployed. I was escorted home by police and Contacted Toyota, they sent a [XXX] to come take my sensors off the car and Never contacted me again, told me to sign into Toyota page and they'd get back to me. Now my car just sits Smashed in Garage, it was in great shape before and I was gonna trade it in. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Toyota Corolla. The contact stated while driving at 5-10MPH, he blacked out and the vehicle crashed into a tree on the front passenger's side. The driver's side curtain air bags were deployed; however, the driver's air bags failed to deploy. The contact exited the vehicle through the passenger side independently. The contact's roommate transported him to his residence. The contact later sought medical assistance and was informed he had sustained a broken nose and broken ribs. The vehicle was towed to a body shop where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent an EDR report to the contact. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V024000 (AIR BAGS), which he associated with the failure. The failure mileage was approximately 74,238.
My daughter was driving a 2014 Corolla with just over 100k miles and T-Boned a truck that pulled out in front of her. She was doing 30 mph when she hit the truck and the airbags did not deploy. Unknown damage cost due to it is still under investigation by the opposing insurance company. Lucky, my daughter was not seriously hurt. It appears to be an on-going problem for the Toyota cars with the airbags not deploying properly in a crash but something needs to be done before more people die due to faulty equipment.
The contact owns a 2014 Toyota Corolla. The contact stated that while at a stop light, a driver failed to control his speed, as a result, the vehicle was rear-ended and was pushed onto a grass area. No air bags deployed. As a result, the contact sustained a concussion and a back injury that required medical attention via ambulance. The contact mentioned that according to a report it indicated that the other driver was not injured. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer for a diagnostic testing and was not repaired. The VIN was included in NHTSA campaign number: 20V024000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
This car was picked up at my house( because of covid-19 issues) on 05 June 2020, to do the necessary repairs iaw the NHTSA recall# Z0V024. Based on my review of your data base, it showed that it was not completed. I then called the koons tysons Toyota dealership and was told ( sara) that it was completed. I then called your hotline and was told that I should call their corporate. I called and was told it was completed, I checked your data base today and, once again, it shown that it was not completed.
The contact owned a 2014 Toyota Corolla. The contact stated that while her husband was driving at unknown speed, with her, another vehicle ran the red light and crashed into the front passenger's side, causing the vehicle to spin around and crash on a curb causing the front passenger's tire to partially detach. The front air bags did not deploy. There was significate body damage to the vehicle. The contact and her husband sustained injuries that required medical attention, including, left shoulders from the seatbelt, elbows. Her husband bruised his side, and stomach and broken ribs. A police report was filed. The vehicle was totaled and was towed by the insurance company. The dealer and the manufacturer were not called. The contact later received the notification of NHTSA campaign number: 20V024000 (air bags). The failure mileage was approximately 80,000.
The contact owns a 2014 Toyota Corolla. The contact stated while driving at low speed, the contact stated he blacked out causing the vehicle to crash into a truck. The contact stated that no air bags deployed and there were no warning lights illuminated. The contact sustained a minor back injury and did not seek medical attention. No police report was filed. Shortly after the crash, the contact received notification of NHTSA campaign number: 20V024000 (air bags). The vehicle was taken to culver city Toyota (9077 Washington blvd, culver city, ca 90232) where the repairs was declined due to a crash on vehicle. The manufacturer was made aware if the failure and opened a case but was recently closed. The failure mileage was approximately 70,000. * (recall related incident)
The contact owned a 2014 Toyota Corolla. The contact stated her husband was driving about 40 mph when another vehicle ran a red light and hit their vehicle on the front passenger side causing the vehicle to spin several times and hit a curb. The contact stated the front air bags did not deploy however, the passenger side curtain air bags did deploy. The contact stated her and her husband were transported to the hospital by ambulance. Her husband sustained a rib injury and bruising. The police came to the scene and a report was taken. The vehicle was towed to a towing lot. The vehicle was deemed a total loss. The contact was concerned that the front air bags failed to deploy as her vehicle was included in NHTSA campaign number: 20V024000 (air bags). The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2014 Toyota Corolla. The contact stated that while driving at night she hit a deer at 65 mph. The deer hit on the passenger side of the front bumper. The whole front end of the vehicle including the frame was damaged. The contact did not seek medical attention. Since then the contact was sore and had neck pains. The vehicle was currently at a repair shop with no repairs performed yet. A police report was filed. The dealer and manufacturer had not yet been contacted. The seat and the air bags did not deploy with the frontal collision. The VIN was included in NHTSA campaign number: 20V-024000 (air bags). The failure mileage was 83,000.
The contact owns a 2014 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer nor the dealer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Toyota Corolla. The contact stated that while operating the vehicle, the steering wheel became very difficult to turn in either direction. Additionally, on several occasions the vehicle failed to immediately start. The vehicle was taken to racine Toyota (133350 kilbourn dr. Mt. pleasant wi), where the contact was informed that the failure was related to the NHTSA campaign number: 20V024000 (air bags). The contact was informed that the part was not yet available for the recall repair. The manufacturer was not notified of the failure. VIN tool confirms parts not available. The failure mileage was 33,000.
Driving my new first lease a small Corolla and turning right into work... a third row big old SUV doing at least 35 mph or faster rear ended me and pushed my little car into a big decorative boulder and almost pinned me so I couldn't wiggle my way out of the window. Not one airbag went off and it was not a minor or slow impact. Weeks later I unfortunately gently tapped a parked van making a turn for a stop signal and every single airbag (ones I didn't even know were in the car) went off and the insurance company deemed it a total loss. I was lucky to not have been injured in the first accident, however, I feel there was a malfunction with the deployment of the airbags and I could have been. Toyota also came after me for $1,700+ dollars as the lease was only 7 months in and I didn't even pay the taxes I guess. Then my insurance went up so I was forced to change jobs and walk to work to make ends meat and pay rent. I wish my story was read by someone making lots of money who thinks what happened wasn't right and Toyota should help a young man just starting out with a new wife but I'm sure they are too busy golfing or at some important meeting at a resort! hope they are ashamed of cases like mine. [xxx] if anyone has the [xxx] to apologize or do something. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Memphis, TN, USA