This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Letter from congressman joe wilson on behalf of constituent re 2012 Toyota Corolla defective airbag recall. The consumer stated the airbags were replaced under recall. The consumer requested information regarding the safety of the replacement airbags.
Takata recall-despite numerous calls and conversations with stone mountain Toyota, I have been unable to get my vehicle 's airbags replaced. I have been given appointments on November 2 and December 28 for this work to be performed, and have been told for the November date that the parts are available when they were not and the December date that they did not have enough technicians at work that day. At least 3 earlier calls to determine status of the recall were never returned and I have been lied to or ignored at every turn. In addition, I am told that the work will take at least 4 hours and that I would have to leave my car at the dealership overnight to get the work done. This is in contrast to national news reports that Honda dealerships are sending technicians to customers residences if the parts needed to be changed out still and the work was done on site at the home in 10 minutes. I therefore see absolutely no justification for the demand that I either wait 4 hours or leave my vehicle overnight for stone mountain Toyota to do what Honda dealerships are doing in 10 minutes. The address for stone mountain Toyota is 4400 us highway 78, lilburn, ga 30047, phone 770-736-0030 and my last message was left with Mr. Sullivan, the service manager, but has not been returned. I would appreciate any assistance you can provide to help me expedite and rectify this issue.
Takata recall this complaint is related to the fact that I was notified more than six months ago regarding the passenger airbag recall and was initially told by a Toyota representative that the airbag would be replaced beginning in spring. It is now December and they finally got the parts in. This was not fixed in a timely manner, causing undue stress.
"takata recall" I received a notice about the recall and contacted my local Toyota dealer. I was told that they are right now taking names and numbers and people are being put on a list and would be contacted when my name came up to schedule an appointment. I asked what was the list for she told me this is the process they are doing right now to schedule appointments. Last year the same issue happened with my Honda civic and the Honda dealer let me know that they had to order the part and would contact me to schedule an appointment. I was never put on a list for an appointment. I am not happy with the service I am getting for a car my son is driving around in.. I contacted the Toyota customer experience center and spoke to caleb he was no help and did not really offer any. I explained to him that I was trying to find a dealer to set up an appointment not be put on a list he kept repeating the same thing to me I guess he got frustrated with me because he than told me thank you for call in. Still I have gotten no assistance.
- Sacramento, CA, USA
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The contact owns a 2012 Toyota Corolla. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Toyota of santa maria, 700 E betteravia rd, santa maria, ca 93454) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - recall is taking way too long. Toyota can't expect a family of 4 to have no one sit in the front passenger seat for nearly a year. People pay good money for their vehicles and its safety features. It shouldn't take so long for a remedy to be available for buyers.
Takata recall. The contact owns a 2012 Toyota Corolla. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (nalley Toyota of roswel, 11130 alpharetta hwy, roswell, ga 30076 (404) 994-5422) was contacted and an appointment was scheduled. Upon arrival, the contact was informed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall". the airbag in our vehicle has yet to be replaced. Per Toyota of whittier the replacement parts have yet to be distributed. We were notified of the recall over a year ago and this delay is unacceptable. One would not expect this negligent behavior from Toyota that is resulting in us driving around with a defective airbag that can seriously injury or kill our passenger.
Takata recall. The contact owns a 2012 Toyota Corolla. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to pepe adad Toyota (735 montellano carr #115, cayey, 00736, pr, phone: (787) 263-5388), but the parts were unavailable for the repair. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Toyota Corolla. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Toyota Corolla. The contact stated that the recall notice for NHTSA campaign number: 17V006000 (air bags) was received in January of 2017. After contacting the dealer (clermont Toyota in clermont, fl) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated work was completed 12/17.
Takata recall. Was told by our local Toyota dealer that there was an airbag recall for our car. It's been almost a year since this recall notice and we have yet to receive a loaner car or money for a rental car. We have contacted the dealer multiple times about fixing the airbag in our car. Each time the dealer says the manufacturer is unable to resolve the problem.
I received a notice then a card stating to check my VIN number for recalls in which I did and it told me I have one regarding airbags.I haven't had a accident yet.
Takata recall: In the middle of February 2017, Toyota sent me a recall notice with warning not to let anyone ride in the front passenger seat but had no solution and would let me know when they did. NHTSA phone line says the recall also involves the driver side, which makes me a canidate for possible death! it has been 9 months and now the airbag company is filling chapter 11. I have not received any notice from takata for settlement.
Takata recall. Since being notified of the recall, my Toyota dealership has told me that they are still waiting on the parts to fix this problem. This is ridiculous. One of the service people told me that the recall was not a problem, "as long as you don't get into a car accident." What kind of response is that" one cannot control whether an accident occurs or not. Toyota does not seem concerned with the safety of their customers. The solution is to not have anyone sit in the passenger seat until the faulty airbags are fixed" this is unacceptable.
Takata recall I have contacted jeff hunter Toyota in waco tx on numerous occasions since the first recall notification in maybe February 2016. I always get another excuse for not fixing the recalled air bags. Several times it was they didn't have the part then it was the hurricane. I am driving a potentially deadly vehicle and I now want this resolved immediately. I fear for my safety but I need my vehicle for work and would prefer that I use a loaner or rental car at their expense until this is resolved.
A D V E R T I S E M E N T S
- Phila, PA, USA