A 2012 TOYOTA COROLLA ES, YOU THING THERE BE NO PROBLEM FOR YEARS TO COME, RIGHT? WRONG!!!!
MY BRAKES SQUEEK AND GRIND LIKE CRAZY. HAD TOYOTA CHECK IT OUT, NOT ONCE, NOT TWICE BUT THREE OR FOUR TIMES. EACH TIME THE SAME RESULT....THERE IS NO PROBLEM. TOOK THEM FOR TEST DRIVE AND OF COURSE THE DAMN THINGS DIDN'T MAKE A SOUND. THEY GOT SO TIRED OF ME CALLING AND COMING UP THERE, ALWAYS WITH THE SAME COMPLAINT, I WAS TOLD BY MY SERVICE ADVISER...MRS ANDREWS WE HAVE DECIDED TO PUT NEW BRAKES ON YOUR CAR. OK THAT WAS TWO MONTH AGO, I STILL DID NOT TAKE THE CAR IN TO HAVE IT DONE, THAT IS TILL YESTERDAY.
TODAY I GET A CALL FROM "MY SERVICE ADVISER, THE VERY SAME ONE" AND WAS TOLD WE COULDN'T FIND ANY PROBLEMS WITH YOUR BRAKES, COME AND GET IT.
SAY WHAT, YOU HAVE GOT TO BE KIDDING ME RIGHT? NOPE, THEY WERE VERY SERIOUS!
TOMORROW THE CAR IS BEING TAKEN TO COLORADO BY MY SON AND HIS FIANCE, MOUNTAIN COUNTRY. TOYOTA, YOU BETTER HOPE THEY WILL BE SAFE, THAT THERE BE NO PROBLEMS WITH BRAKE FAILURE ETC. OR....
THIS IS TOTALLY UNACCEPTABLE, MY CAR IS UNDER WARRANTY STILL AND I HAD PURCHASED THE EXTENDED WARRANTY AS WELL, SO WHAT THE HELL IS THE PROBLEM TOYOTA??????
This is my 4th Corolla in 10 years and the second new Corolla. Never had any similar problem with any previous Corolla I owned. The break started to vibrate under my foot at 2 weeks. It gave out a grinding noise , vibrated and felt like hitting the ground.These symptoms repeat themselves randomly, every day , or every other day. Sometimes I feel like the break takes seconds to actually break. I took it back to the Woburn Toyota dealer twice, and they first said "something burned" and they changed the break pads (brand new car remember), the second time they were very dismissive, even said I "drove the car with the hand break on" (am I an idiot?), and then hurled a bunch of technical terms at me.
I don't believe I should have a brand new 18,000 car with any kind of problem. I don't feel safe in this car. I never ever complained about any previous Toyota becaus I didnt have to. Any suggestions?
- Georgina Z.,
Belmont, MA, US
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A 2012 TOYOTA COROLLA ES, YOU THING THERE BE NO PROBLEM FOR YEARS TO COME, RIGHT? WRONG!!!!
MY BRAKES SQUEEK AND GRIND LIKE CRAZY. HAD TOYOTA CHECK IT OUT, NOT ONCE, NOT TWICE BUT THREE OR FOUR TIMES. EACH TIME THE SAME RESULT....THERE IS NO PROBLEM. TOOK THEM FOR TEST DRIVE AND OF COURSE THE DAMN THINGS DIDN'T MAKE A SOUND. THEY GOT SO TIRED OF ME CALLING AND COMING UP THERE, ALWAYS WITH THE SAME COMPLAINT, I WAS TOLD BY MY SERVICE ADVISER...MRS ANDREWS WE HAVE DECIDED TO PUT NEW BRAKES ON YOUR CAR. OK THAT WAS TWO MONTH AGO, I STILL DID NOT TAKE THE CAR IN TO HAVE IT DONE, THAT IS TILL YESTERDAY.
TODAY I GET A CALL FROM "MY SERVICE ADVISER, THE VERY SAME ONE" AND WAS TOLD WE COULDN'T FIND ANY PROBLEMS WITH YOUR BRAKES, COME AND GET IT.
SAY WHAT, YOU HAVE GOT TO BE KIDDING ME RIGHT? NOPE, THEY WERE VERY SERIOUS!
TOMORROW THE CAR IS BEING TAKEN TO COLORADO BY MY SON AND HIS FIANCE, MOUNTAIN COUNTRY. TOYOTA, YOU BETTER HOPE THEY WILL BE SAFE, THAT THERE BE NO PROBLEMS WITH BRAKE FAILURE ETC. OR....
THIS IS TOTALLY UNACCEPTABLE, MY CAR IS UNDER WARRANTY STILL AND I HAD PURCHASED THE EXTENDED WARRANTY AS WELL, SO WHAT THE HELL IS THE PROBLEM TOYOTA??????
- Ingrid A., Benbrook, TX, US