This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1.- Bolsa de aire. Si me lo solicita, por supuesto puedo llevarlo a inspección. 2.- Se puso en riesgo ya que pudo haber sido otro tipo de accidente y las bolsas de aire no se activaron. Yo usaba el cinturón de seguridad. 3.- No ha sido confirmado por un distribuidor local. 4.- No no ha sido inspeccionado por el fabricante. 5.- No hubo ningún tipo de luces o indicador de la falla de las bolsas de aire. I had an accident because a dog ran away on a road and hit my car in front and I was going at a speed of approximately 20 mph, breaking my front bumper and the airbags did not activate.
The right front of the vehicle hit a stationary vehicle on its left rear, at 25 plus mph, with no advance braking. Driver experienced full sun blindness. Naturally the quarter panels were destroyed, but the damage included the suspension, wheel universal, car doors were pushed together, and there was even a rumble on the roof. Car totaled. No air bags ever deployed. This said, the driver was unscathed and the alignment was still good. The issue given that the doors were pushed together, there was a rumple in the roof, both tires were deflated, and the universal and axels would have to be replaced (this was the minimum identified damage), this seems like a significant impact.
I begin hearing an unexplainable noise coming from the front of my vehicle at 33,527 miles when driving slow and over speed bumps. I took the vehicle in to my local Toyota dealership (arlington Toyota) on 6/12/2013 to have the vehicle looked over. After performing a multi-point inspection, I was told there was nothing wrong with the vehicle and asked to come back if it continued to make the noise. On the ride home and up until 4/24/2014, it continued to make the same noise progressively getting worse as time went on. On 4/24/2014 I finally had enough of the noise and started to do some investigating of my own. I looked over at the portion of the struts that were visible, and found the front driver side with a greasy substance running down the strut. I took the vehicle back to the same Toyota dealership (arlington Toyota) and was again told that there was nothing wrong with the vehicle. After requiring the service manager to drive my vehicle and then tell me there was nothing wrong with it before leaving, and him actually driving it, he confirmed that it was a failed front driver side strut and would be replaced as "good will".
I was driving at about 20-25 mph when I felt the steering wheel get out of control I tried to steer it in the right direction but it just steered to the right and at the moment the steering wheel locked up and I couldn't control the car causing me to run into a side walk and almost hitting a pole also the accident caused my whole wheel and suspension to completely break also the cv drive shaft came off no one was hurt but I am really concerned that if this had happened on a highway road there could have been casualties and I want a response from Toyota and help because this is very unfortunate.
- Laredo, TX, USA
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2011 Toyota Corolla: Have had car aligned 2 times due to excessive pulling to the right, therefore tires have worn unevenly and now need to be replaced at 17,000 miles. The edges of the tires wore out before 11,000 miles. I addressed the issue to the dealership, who at first told me I had to pay for the alignment; then I was told it would be aligned under warranty. It had to be aligned a scond time due to continuous pulling to the right. The dealership says I have to pay for tires out-of-pocket, even though I think Toyota should at least pro-rate a new set of tires. Second issue is the engine running rough and unevenly. It idles rough, and since I paid to have the injectors cleaned, it gets worse gas mileage than ever. I now have the car in the dealership shop again to fix the idle. They just called and said the Y had to replace and reset the engine control module. I expected the car to perform better and tires to last more than a year, as I purchased the car Dec. 2012.
The car is wandering sideways and you have to really control and Focus on keeping the wheel straight to stay on lane. The best way to describe it is like you are always driving on windy weather with severe wind gusts. This happens on highway, with a speed of 60 mph or higher. The assistant service manager said it could be the wheel alignment but after they aligned it and checked it, the problem remains. I live in an area where we get significant amount of snow during winter and I am afraid of my safety because of this problem.
The contact owns a 2011 Toyota Corolla. The contact stated that the vehicle veered towards the left and right while driving at all speeds. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle was operating as intended. The contact was also informed that she would have to become more accustomed to the vehicle's electronic power steering system. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 800. Updated 02/27/12
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- Houston, TX, USA