This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After I turned around the corner of etna St /derby St. In berkeley, the steering suddenly malfunctioned and the car veered to the roadside and hit a parked car. I tried to brake immediately. The impact was slight, but my car could not be moved any more. I called the police and the roadside assistance of my insurance company. The person from the roadside assistance told me that the steering mechanism broke and the front axle fell out. On the day following the incident, I reported it to Toyota cooperation and am currently waiting for their response.
The contact owns a 2010 Toyota Corolla. The contact stated that while driving approximately 60 mph, the steering wheel became unresponsive and the brakes became stiff. As a result, the vehicle hydro-plane on the wet pavement and crashed against a guard rail. The air bags failed to deploy. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 50,000.
While my daughter was taking a left hand turn into supermarket entrance, her steering locked up on her. She has been driving this car since middle of June 2014 when car was purchased for her. I have owned Toyota in the past, and have known them to be reliable vehicles. This incidence has happened multiple times since this time, and Toyota apparently knows of the problem. They even recognize it as being some form of electronic powering steering issue, whose cost is upwards of $1400 to repair. I am completely dumbfounded by this (clearly a safety issue), that is suppose to cost me, the consumer another $1400 to repair. I have read of this issue in previous logs, news reports, and complaints. Why has Toyota or NHTSA not forced this issue. I believe now that this is unsafe for my daughter to drive, and do not have the funds to purchase another vehicle. If safety is not a concern here, I am not sure what merits that distinction. Signed, a very upset parent and once loyal Toyota customer.
Total lose accident in evansville, in. Acceleration increase, no brakes, no airbag deployed and seatbelt never locked!! this has been going on for years now an I want something done.. all I get is put on hold..!
Total loss of vehicle..police report is incomplete of details, due to officer "not believing me" and "purposely leaving report incomplete because of this being the second time out here on this call", when I tried to explain what happen while driving this Toyota Corolla, however the tow truck driver is a witness and agreed to testify..I have called Toyota several times and have got nothing.. property damage was done on third party property as well.
- Washington, DC, USA
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The contact owns a 2010 Toyota Corolla. The contact stated that while driving approximately 30 mph the vehicle suddenly began to erroneously veer into the left lane. The contact continued to drive but had difficulties keeping the vehicle in a straight line due to it constantly steering to the left. The vehicle was taken to the dealer who was unable to duplicated the failure. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 40,000.
The contact owns a 2010 Toyota Corolla. The contact heard a loud abnormal noise coming from the steering wheel. The dealer stated that there was no remedy available for NHTSA campaign number: 14V168000 (air bags). The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The approximate failure mileage was 68,000.
When making a right turn out of a parking lot my steering wheel locked. I turned off the car for about 5 minutes and when I turned it back on everything was fine. It is important to note that no indicator lights came on. The next day I took the car over to the Toyota dealership. At this point the steering was fine. The dealership charged me 99 dollars and did a diagnostic, which turned up nothing. Assuming that the car was ok, and this steering wheel lock was just a one time thing I continued to drive the car as normal. A few days later the same thing happened. I went back to the dealer and they still couldn't find anything wrong. This steering lock keeps happening to me. The wheel locks, I turn off the car, I turn it back on and everything is fine. My biggest fear is that the wheel will lock in a place where I don't have the ability to pull over and turn the car off and on to get the wheel unlocked. After doing some research online I found that there are hundreds of people with the same problem. I contacted a independent mechanic who said the problem is most likely in the electric power steering motor. The part alone is about 1400 dollars. I know there are service bulletins out to dealers about the electronic power steering but I don't know if this is covered. I don't think its fair that I have to pay for a repair that is Toyota's fault. There are multiple problems with Toyota's and for that matter almost all car companies electronic power steering system. Why are these system still allowed to be used. The only one to suffer in the consumer. Anyway, my car is a 2010 Toyota Corolla le. Please let me know is there is a recall or a service bulletin to fix this problem.
I got a letter for spiral cable assembly recall..when I went to Toyota dealer(2100 w maple lawn dr), he said don't have parts and does not received any information from Toyota for this spiral cable recall fix. I wasted my 2hrs of time by traveling in traffic. Need to know, when dealer will get parts and fix it.
My wife usually drives the car and has complained several times about the ride and steering of the car. On this day I was driving on a freeway at 60 mph when I noticed that car does feel loose and can become hard to control. I am a senior mechanical engineer and work on loads and dynamics in aerospace systems. The car feels like it has a poor steering system, and bounces back and forth in a dead band and becomes hard to control. This could be an explanation why the front tires wear at an excessively high rate.
2010 Toyota Corolla. Consumer writes in regards to steering and other vehicle problems. The consumer stated the skid light would come on at any time, even if she was driving slowly. When going around a corner, controlling the steering was somewhat of a problem. If it were snowing, or raining, the rear end would slide out to the point, the skid light would come on. There were times, when the vehicle would not start. The consumer also stated she heard a clicking sound from the vehicle, then all of a sudden, the vehicle took off. The incident happened several more times. Updated 11/13/14
At speeds over 50 mph the 2010 Corolla S has steering wander - does not hold center very well - constantly have to correct direction to keep it straight - gets tiring after a while - just figured there was nothing I could do about it so I just lived with problem until reading an article about the NHTSA checking into problem so I told [xxx] in service dept. At dry ridge Toyota in ky. About problem ( Oct - 2013 ) and he said he would check into it and see if Toyota would offer a fix - no response from Toyota after over 6 months its now ( may - 2014 ) I have checked back every month with [xxx] but he says still nothing from Toyota - so im now filing this complaint with NHTSA.......... also the speed control jerks car very hard as it reengages while going up a hill sometimes approx. 25 mph to 45 mph......... also the antilock brakes cause the front end of the car to jump up and down when trying to stop on slick rainy or snow roads at slower speeds. Thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I've been driving this vehicle now for almost 5 yrs. Since the day I got into it, the thing walks the highway (40 mph+) continually. On a trip over two hours, you start to get exhausted from the continuous weaving back and forth, like a side wind keeps alternating from left to right to left to right ect... alignments, new tires, ect changes nothing... something is definitely wrong with either the design of the front end, or the steering. I just want to add my name to the complaints, before this problem is actually proven to be faulty and kills multiple victims. After 70K, tired of a vehicle which wears on one's nerves...
At highway speeds (55-70 mph) vehicle can't be driven on a straight line. As soon as you think it is going straight, it veers either to the right or left forcing constant corrections of the steering wheel. Sometimes you find yourself micro correcting it from side to side trying to find the center. I can categorize this issue as very distracting as too much attention is being diverted only to keep this car inside safe distances from other cars.
At speeds over 45 the vehicle wanders in lanes and gives a "out of control" feeling on the freeway. More noticeable on concrete roadways. This has been an ever increasing problem since vehicle was purchased used from dealer river view auto sales in lake havasu Arizona on 09-19-2013 with an estimated 75000 miles (original odo reading not disclosed on dealer documents).
The contact owns a 2010 Toyota Corolla. The contact stated while driving various speeds, the vehicle would swerve to the right and left. The vehicle was taken to the dealer where the technician stated that the vehicle was functioning normally. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 25 and the current mileage was 43,749. Updated 03/05/14 the consumer also stated the vehicle would hesitate at times, and it wouldn't accelerate. There was a burning smell coming from the vehicle, an issue with the ignition and the front end.
The contact owns a 2010 Toyota Corolla. The contact stated that while parking the vehicle at low speeds, the steering system malfunctioned, making it difficult for the contact to maneuver the vehicle. The did not take the vehicle to a dealer for a diagnostic test. The contact did not call the manufacturer. The failure mileage was 38,426.
Car spun out of control crossing three lanes, the steering wheel was hard to control spinning right and left as I struggled to maintain control the vehicle.
I made a left hand turn and was hit on the front passenger side. The force of the hit spun my car in a full circle, damaged the entire front of the frame, knocked off the front bumper, caused the trunk to open, and caused severe damage spanning the whole front end of the car including the driver's side door which I was unable to open. During this accident, the airbags did not deploy. The estimated cost for repair for my Corolla was 13,000 dollars.
After starting the engine and driving approximately 100 feet, the dashboard lights: ABS, anti skid symbol, battery and oil lamp appeared. Lost power steering, windshield wipers ceased, it was raining heavily. Drove approximately 6 miles to home. The next morning, car started without any issues, drove approximately 100 feet, the same lights appeared and power steering again ceased. Able to drive approximately 5 miles to work. Made an appointment with dealership for after work. Car immediately started with the above mentioned lights appearing again and without power steering. Drove approximately 2 miles, all power in car stopped, and car immediately stopped. Was unable to restart car, car was towed to dealership, where the service member stated the car needed a new alternator. When asked why this would occur with only 25000 miles, the service department was unable to give me a response. The alternator was costly. I am the original owner, purchased this car in July, 2009. Service my car regularly as suggested in manual at a Toyota dealership. I am disappointed with needing such a costly repair as I have never experienced this in the past with other makes of cars. All of which I have owned for 8 to 10 years each.
A D V E R T I S E M E N T S
- Berkeley, CA, USA