This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Corolla. The contacted stated she noticed while the car was parked that the front and rear wheels all around were rusted as seen through the hub caps, which have cut out divisions that allow the wheels to be viewed. The contact took the vehicle to the dealer where it was purchased. Their only response was it was not covered by warranty. The contact wrote to the manufacturer and they offered to sell the contact new wheels for $700 and give her $300 back. Deteriorating, defective rusting wheels are a safety hazard and are the responsibility of the manufacturer. The contact lives in Florida and keeps the vehicle in a garage. At 68,000 miles, the contact noticed this defect. Updated 02/11/13
I noticed while washing the vehicle that all 4 wheels are have rusting areas on them. The vehicle is only 2 years and 3 months. I brought the vehicle back to where I purchased it at boch Toyota in norwood MA. The service manager saw the issue and told me that he had to talk to his Toyota representative about the issue. A week later, I called back and they said that Toyota doesn't believe that it is defective materials. That it is caused because of the area in which I live in the northeast. Upon visiting a different Toyota dealership they all have rusting issues on the same year vehicles. As years past I believe it will become a safety issue ! the warranty is over in less than 3,000 miles. Please help.
The contact owns a 2009 Toyota Corolla. While driving approximately 40 mph the contact heard a grinding noise in the wheels. The vehicle also began to move from one side to the other on its own. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The contact stated an alignment had been performed twice but the failure continued. The approximate failure mileage was 55,000.
The original equipment alloy wheels on my 2009 Toyota Corolla are showing signs of excessive corrosion. The finish on the wheels is bubbling and chipping away. The Toyota dealership says the problem is caused by road salt and brake dust, therefore not covered under the manufacturer's corrosion warranty. The vehicle is driven very little in the winter and is cleaned at least weekly. After researching online it appears that a large number of Toyota owners are experiencing the same issue. I fear that if the wheels are not repaired or replaced they could begin to leak air or fail structurally and cause an accident.
- Vansant, VA, USA
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Event: High frequency noise from front wheels while on the freeway. Details: Occurs on the freeway and only when speed is between 60 and 80 mph. But goes off once pressed on the brake. Noise will not come right after you go over 60 mph on the freeway, but after 10 to 15 min, on the freeway, it will start producing the noise. Once the noise starts, if we go any speed between 60 and 80 mph, it will continue, and stop as soon as we engage the brakes slightly, but will reappear within few more mins of driving on the freeway. Resolution: Went 3 times to the dealer for the same issue. Dealer had no idea of what caused the issue, and simply said that it was fixed 2 times with minimal investigation. 3rd time they had the vehicle for 2 weeks in the last attempt and test drove it for a total of 2000 miles identify the problem. No service tech at dealers location was able to get it. Toyota sent a factory tech. And he did the 3rd long attempt mentioned above to find out that it was the front left wheel hub that caused the issue.
One major flaw: Twitchy power steering it"S similar to others on the internet blogs ? after about 30 minutes it"S as if I am trying to balance my steering on a ball. The steering wants to move off center to the left or right. By steering into oncoming lane or traffic. I reminds me as a kid; turning my bike handle bars 180 degrees (backwards)and steering forward. You can do it but you must keep both hands and fight the steering.
A D V E R T I S E M E N T S
- Deerfield Beach, FL, USA