This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The water pump seized up while driving and shot the remains of the serpentine belt out of the bottom of the car. The change in the handling was immediate, and I am thankful I was not on the highway. The car is not high mileage and is just out of the warranty period. No injuries, it happened late at night, thankfully no one was around, the jolt did cause me to jerk the wheel a bit.
I have a loud knock/rattle noise on cold startup on my 2009 Corolla. I thought it was the belt. But, after replacing belts on schedule maintenance, problem still persist. On several occasions, the engine would start but running in abnormal sound with constant big vibrations. Looking up online to see if this is a common problem for the 2009 Corolla, I am surprised this is wide spread problem and that Toyota knows about it and even issued the repair the bulletin. According to the bulletin, this noise was caused by the defective camshaft timing gear assembly, which affect 2009-2010 Corolla and matrix. I don't know how any other owner will have the same problems, and that someday it might cause big accident when the assembly failed while driving on the freeway. I could not understand why Toyota did not issue a recall when they knew there is this problem on the parts. I sincerely hope NHTSA will investigate this issue.
Vehicle lost power steering on freeway, all electronic components shut down and I was stranded on the side of the freeway. The car would not start, after $3200 in repairs, the mechanic said the pistons looked like they were from a 30 year old car. Regular oil changes, well maintained, this car is not reliable!
The contact owns a 2009 Toyota Corolla. The contact stated that while driving approximately 40 mph, a loud crackling noise was heard coming from the engine. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 17,000. Updated 04-03-13 the consumer stated she just found out, there was a problem with the steering intermediate shaft, that was causing a noise. Updated 06/12/14
Car would not start, kept cranking, some times would sputter. After 10 minutes or so of repeatedly trying finally it started but sputtered severely for about 30 seconds then rev up normally. Drove to dealer. Had to pay for diagnostic fee of $110 + $10.95 for EFI cleaner. Learned symptoms were as stated in tech service bulletin tsb-0182-09 where engine control module (ECM) would cause the engine to misfire terribly. Fix was to have program update and reflash ECM. The EFI cleaner added because misfires may foul fuel injectors. Dealer said they would be nice and not charge me for the reflash /update of the ECM. There should have been no charges at all. I hear 8 years warranty on ECM-what does that include, only flash updates and not diagnostic fees? four recalls and now this. What's next for my 2009 Corolla with <14,000 miles and just 7 months out of warranty. Shame on Toyota.
- New Berlin, WI, USA
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Driving on a straight interstate. Speed limit was 70 mph. Road surface was wet. Drove over water, engine abruptly surged, similar to pushing accelerator to floor. Front end veered abruptly left. I applied brakes. Car spun backwards. Rear right wheel made contact with the metal cable-type barrier on left side of highway.
The contact owns a 2009 Toyota Corolla. The contact stated that while driving approximately 65 mph she heard a screeching sound from the engine. The contact noticed smoke coming from underneath the vehicle and the check engine warning light illuminated on the instrument panel. The contact merged to the shoulder of the road and noticed the vehicle had overheated. The vehicle was towed to an independent mechanic for diagnostic testing. The mechanic stated the water pump needed to be repaired. The vehicle was repaired. The approximate failure mileage was 100,000.
The contact owns a 2009 Toyota Corolla. The contact stated that while driving 40 mph, the battery and check engine warning lamps illuminated. The vehicle was taken to an independent mechanic who diagnosed that the water pump pulley as fractured and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was repaired. The failure and current mileage was 55,000.
My vehicle started emitting a high-pitched whine noise on 8/17/12. I went to the local Toyota dealer first thing in the morning on 8/18/12. The service intake person verified the presence of a whine noise but could not identify its cause, suspecting that it might be the alternator. He could not take car in until Monday, 8/20/12, due to a staff shortage. Since I was not told that the car was unsafe to drive, I continued driving it. Late that same day, the vehicle started overheating. I pulled to the closest auto service; they diagnosed the problem and immediately replaced the failed water pump. It is my understanding that this is covered under the powertrain warranty. I needed an operable vehicle and the dealership was closed at that time. I believe I have a right to get reimbursed for this repair by the Toyota dealer.
The contact owns a 2009 Toyota Corolla. The contact stated that the vehicle would make a rattling noise when first started. The contact took the vehicle to the dealer and was told there was a problem with the cam shaft. The dealer stated the cam shaft would need to be replaced, but wanted to do a 1,000 mile oil consumption test instead. The contact was concerned because the dealer stated the engine could also fail. The failure mileage was 78,000 and the current mileage was 94,000.
The contact owns a 2009 Toyota Corolla. The contact stated that he constantly had to add oil to the vehicle. The contact informed the dealer of the issue and the dealer advised that it was normal to add one full quart of oil to the vehicle for every 1,000 miles. The manufacturer was not notified of the issue. The VIN was unavailable. The failure mileage was 40,000.
A D V E R T I S E M E N T S
- Manteca, CA, USA