This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle has had the water pump go out the brakes the alternator has had problems with the emergency brakes the air bag has had the struts replaced the gas lever stopped working and now the trunk release won't work I have replaced now 5 tires because one blow right after I got the car and now my car has just 85 thousand miles on it. I have heard so many good things about Toyota but this is the worst car I have ever own I will never buy or advise anyone to buy a Toyota again.
Consumer writes in regards to several issues with vehicle the consumer stated the he had to return to the dealer four times for a repair on the left side B pillar. Also, the passenger side fender was loose, the windshield wipers stopped working three times while it was raining and a plug wire was bad, due to a bad contact.
The steering is terrible. Every time I get onto the highway, I have to hold on to the steering wheel very hard with both hands to feel safe. I am always worried about hitting the car next to. The car swerves constantly, and is very hard to control. I can not believe that a relatively new car such as this can not stay straight on the road. It feels as if it were extremely windy outside making the car shake left and right. I have always trusted Toyota and thought that they sold nothing but the best. I have lost the joy and excitement in driving. Please correct this dangerous issue. Blind spots are also a major safety issue I have found. Also, there is an extremely annoying rattle inside the car. It sounds like it is coming from the ceiling, and from the rear windshield. It is noticeable at all speeds.
The contact owns a 2009 Toyota Corolla. The contact noticed water on the floor of the driver side area which causing the carpet to mildew. The vehicle was taken to an authorized dealer who could not find the cause of the failure; the dealer cleaned the carpet. The current and failure mileages were approximately 28,000.
I purchased a brand new Toyota Corolla 2009. Since the date the car was taken from the dealer, the passenger seat keeps sinking lower without touching anything. This causes the mirrors to get out of Focus since the position of the driver's seat changes, causing a hazard when emergent lane changing is required. I have taken the car to the dealer over six times. They deny there is a problem and have not taken care of the problem.
- Van Nuys, CA, USA
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Sorry, this might sound trite given all of the seriousness with the Toyota gas pedal problems. But I feel it needs to be documented. We purchased a 2009 Toyota Corolla. What I noticed about the gas pedal is that it doesn't press very smoothly, you have to baby it, or you get a jack rabbit start. But that is not why I am writing. We get mice in the car on a regular basis. There are apparently gaps that allow for mice to get in. They chew on things, eat food and pee. It doesn't seem like there should be gaps big enough to allow this type of access. I looked below and there is a lot of gap space between the boot around the steering shaft. Again I know this sounds trivial. But if a mouse can get in, so can other creatures...a snake? imagine driving down the road and having some critter appear and scare the daylights out of you. Anyway, that is all. I just felt it should be reported.
The contact owns a 2009 Toyota Corolla. The contact stated that she cannot open a rear window and have the front window closed because the vehicle would vibrate drastically. She took her vehicle back to the dealer, but they could not repair it because it was an aerodynamic issue. Currently, the contact must keep her windows closed while driving until Toyota can remedy the issue. The failure mileage was 1,700. Updated 08/19/09 the consumer stated if the driver's window is up, and someone in the back seat opens a window, the entire vehicle shakes. Updated 08/20/09.
My husband and I purchased the 2009 Corolla S in April 2008...months later the side panel on the passenger side below the seat belt and side air bag popped off the vehicle it appears the plastic piece that holds it on is broke. Also, the passenger door made a funny noise everytime I open it. I examined it and it appears the bolts holding on the door is coming loose. I keep tightening it but still comes loose. Another problem we have had is the fuse for the cigarette lighters keep blowing and need replaced. Even though these are only minor issues it still is a hassle for a brand new car...
The contact owns a 2009 Toyota Corolla. Every time the contact enters her vehicle, she strikes the left side of her head on the door jam and hook. The vehicle has not been inspected by the dealer. The contact called the manufacturer and was informed to attempt to recline the seat. The contact feels that this is a safety defect because she could be seriously injured in the event of a rollover crash, due to her head being so close to the door. The failure mileage was 2,000 and current mileage was 8,000. Updated 07/02/09.
Attached is letter submitted to Toyota 7/22/08 I recently purchased a new 2009 Toyota Corolla from West herr Toyota, orchard park, New York on May 16, 2008. I immediately took a road trip from NY to pa, approximately 6 hours of driving. I am writing to you today to report my dissatisfaction with the front headrests in the Toyota Corolla. I am an exercise physiologist and have worked many years in the industrial rehabilitation field. I have a previous neck injury from years of doing gymnastics. The current front seat headrests are angled at 35% forward flexion, which may be positive in a crash test to prevent neck injuries, however, it is not conducive for comfortable driving and proper ergonomic for seated positions. By the time I arrived to my final destination in york, pa, my entire right arm was numb and aching. I brought this situation to the attention of my salesman at Toyota (bill bitterman) he suggested that I contact your department directly. He also tried to replace the headrests with an older Corolla headrest, they do not fit into the anchor holes of the seat. Since then, I took the smaller back seat headrest and moved it forward to the drivers seat. It is more comfortable than the previous headrest, but it is looks awkward and is not safe. Also, I moved the front headrest to the back, it is too large and causes visibility issues. My request of you is to? #1. consider changing your design for the headrests so they do not forward flex at such a great angle to avoid many additional customer complaints in the future. #2. send two new front headrests for the front seats (gray interior) that fit appropriately and at no charge to me. I am aware of how powerful the "voice of the customer" is and I hope that you take this letter of concern seriously. I truly do like all aspects of this car, except the front two headrests. Shawna R. dosser, ms exercise physiologist & health educator
A D V E R T I S E M E N T S
- Cedar Rapids, IA, USA