This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A hit on drivers door involving a 2009 Toyota Corolla in which the side air bag did not deploy resulting in a shoulder injury to driver. No airbag deployment.
After Toyota recalled and worked on my gas pedal, it got stuck once, which literally caused me to bump slightly into a car in front of me) then escalated on its own sporadically. One dealer agent told me would submit paperwork and it would take an hour to check, and the gas pedal would be replaced. When I tried to bring the car to be checked and worked on, he said not come till he called when he was ready. For 1-2 weeks he never called. When I went to ask, they said the car was not to be worked on for a while. I called customer service to change to another dealership. This dealership asked me to wait for 2 weeks, and said would need to keep my car for two weeks to check. I called twice but no one called back. I finally went to a dealership where I happened to be near where I worked one day. They checked to make sure my car was okay at least then. I asked them help me put my carpet in place as after detailing the first dealership did not put them back in order as they were wet. This dealership put hook on my carpet to make sure they were in place as I did not have the hook as they were supposed to be, and advised me to call customer service, not knowing I have already called and they were referring me to dealership that took forever. I was by another dealership where I worked the next day. They checked, and ordered the gas pedal immediately. In just 2-3 days they told me they had the part and had me over and got my car fixed. The carpet in the driver seat is fixed, but not the others yet. The gas pedal of my car was a risk to the safety of me and my car and other people and cars around me. The delay of the first two dealerships and customer service seem to not care for the urgent need for the pedal to be replaced immediately to ensure absolute safety. The latter two dealership were helpful to spot the problem of my carpet and took preventive measure immediately, and then got the gas pedal replaced immediately. Should take care of problem better.
On and off, the car make a noise when I stop my vehicle followed by a crank noise, and feels like car doesn"T want to stop at times, matter of seconds. And being a vehicle that has 4,451 miles I took it for the 5000 miles service, because of the brakes noise concerned, I send an email to the service manager describing the problems, and the service advisor told me they have check the brakes and that my car was ready, I drove my car and it keep doing the same thing on an off, so abnormal, I wrote a second email to the service manager, I was told in few words that they have to reprogram the computer on my car since it was the transmission or power train problem I can read on my invoice performed a tsb 0082-9 reprogrammed ECU??? I drop my car at penske Toyota twice; have my car like a week, since it suffer a lot damage. When I drop my car off I was told by the technician he was going to call the factory to solve the problem?? am I secure in my vehicle? I don?T feel secure on it. Can they replace my car" I am afraid because of the computer issue, and the pedal issue.
On 2/26/10 I brought my 2009 Toyota Corolla le to North hills Toyota/Scion service center at 711 browns lane pgh pa 15237 to have the recall work performed. As per the work order #tocs162571, the work performed was: Installing accelerator pedal reinforcement bar, brake inspection, installing intake air tube connector kit. Up until that time, I had not experienced any problems. On 3/1/10 at 10:25am, the 2009 Toyota Corolla abruptly accelerated to over 7,000 rpms while my foot was applied to brake as I was coming to a stop at a red light. The car continued to move despite applying extra pressure to the brake with my foot. I then turned the car off with the key, put it in park, waited approx. 1 minute, and restarted the car. The acceleration was much worse than the first time and the needle on the tachometer again went to over 7,000 rpms and the engine sounded like a "jet engine". I immediately turned to engine off again. The police were then called as the car was blocking traffic. The officer and myself pushed the car to side of road without starting it. Aaa eventually towed the car to North hills Toyota/Scion service center. On 3/2/10, deana hicks of the service dept. Called to say, upon inspection, they found nothing wrong with the car. I asked them to examine the car further and a service tech. Took it home over night in an attempt to replicate the problem and could not. At this point we were told we could take the car back.
This is a follow up to a previous complaint. I felt compelled to do so after reading other issues people were having with there Toyota Corollas (s). I purchased this car June 1st 2009. Three weeks after purchase I noticed something was wrong with the paint. I took it to the dealers, the service dept manager looked at it and said it was due to the environment, the sales guy told me it was due to tree sap and the third time I took it the sales manager said it was from bird crap ( it's garaged most of the time). Weeks later I was hit by a concrete truck, at first thought it was the trucks fault but not real sure now because of the difficult steering with this car. At the time of the accident there was no air bag deployment. I had the car repaired by a private shop, they couldn't understand why the airbag did not deploy. While my car was there they looked at the paint. I have a black car with large white spots and was told there was a problem with the clear coat and it would cost around 4,000 to fix it. I again went to the dealership and was told this time that's what happens when you buy a black car. I have filed a complaint with Toyota and we all know where that has got me. I filed a complaint with the consumer complaint Agency and Toyota failed to respond. Boy, for a reliable care the only thing I can rely on is poor quality and a death trap. I have a Dodge and will drive it before this death trap. Good luck trying to do a lane change and looking into the blind spots. I have almost hit cars on my right while attempting to do a lane change more times than I can count.
A D V E R T I S E M E N T S
- Florida, FL, USA