CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2007 Corolla. It is almost certainly misleading.
The problem with NHTSA data for the 2007 Corolla is that for months on end, the news media repeatedly told the public that several Toyota models have an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about Toyota unintended acceleration issues because of the national news media attention, to the point where now the NHTSA data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Toyota acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2007 Corolla, our data for the Corolla is a far more statistically accurate representation of the Corolla's reliability than what the NHTSA data shows.
10.0
really awful
Crashes / Fires:
41 / 0
Injuries / Deaths:
39 / 2
Average Mileage:
18,453 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall notice stating that my front passenger air bag was being recalled and advising that I should have no passengers in the front passenger seat. I have contacted a local dealership and called Toyota. They tell me that I must wait weeks or months to have the air bag replaced due to a shortage of the part.
The contact owns a 2007 Toyota Corolla. While the vehicle was stationary, the passenger side air bag light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 145,000.
The contact owns a 2007 Toyota Corolla. The contact received a recall notice for the passenger side air bag. The vehicle was repaired, but the air bag warning light remained illuminated. The contact took the vehicle to the dealer who stated that they would need to diagnose the vehicle again in order to find the failure. The vehicle was not diagnoised or repaired. The contact informed the manufacturer who stated the air bag warning light was illuminated due to the mileage on the vehicle. The NHTSA campaign number was unknown. The VIN was invalid. The approximate failure mileage was 269,000.
Takata recall. The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I received a recall notice from Toyota in May. In June we were told the part was in stock and made an appointment to have it installed. When we got there on 6/13 they did not have the part. I have been calling Toyota customer service and the dealer several times. According to the service manager andrew baer, they have received none of the replacement parts since June 13 (today is July 27). I understand the number of recalls is large, but why send out the notice if you don't have the parts? Toyota seems very cavalier in their concern about something that has resulted in severe injuries and deaths.
- La Habra, CA, USA
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2007 Toyota Corolla. Consumer writes in regards to manufacturer unable to remedy front passenger airbag inflator recall defect within a reasonable time frame. The consumer sent pictures of the vehicle which was in an accident. The pictures showed the passenger air bag deployed, despite the fact, the damage was on the driver's side. The consumer stated the air bag issue was never rectified.
Takata recall months ago I received a letter in the mail stating my vehicle was apart of the recall. I've called multiple times about setting up an appointment to get my air bag fixed and have had no luck in getting it fixed. They keep telling me I should receive a yellow paper when it's available.
Received "urgent" letter and two urgent emails from Toyota on my air bag inflator recall. They said to contact them immediately for repair scheduling. Called local dealer and was told it is a seven month waiting list for the parts. This is ridiculous, why were their contacts to me so urgent. I then called Toyota's customer service 800 number (1-888-270-9371), their pre-recorded message prior to connecting me to an agent said after my call I'd be able to take a customer satisfaction survey. After talking to the agent about my dissatisfaction with the "urgent contacts" and seven month wait. They refused to let me take the customer survey. This was a flat out refusal, they would not even forward me in to the survey. This really stinks.
Takata recall. The dealership stated that parts were not available at the time of the inspection(5-16-16) subsequent followup was told that the parts take 4 to 6 weeks. No further information has been forthcoming and we are still driving this dangerous car. 7/25/16.
Takata recall. The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall, we were notified years ago and when contacted the dealer in our area was told no parts were available and the South would be serviced first. Also the dealer indicated they would contact us. Received a phone call today encouraging us to call dealer again. Once again told South serviced first, they would contact us - could take up to 6 months. I think Toyota/takata should by back the cars (at a replaceable price of a car of our choice - ie different make).
Takata recall. The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution connect.
Nothing has happened and that's my complaint. Recall notices sent to home via mail to update me on nothing. I would like some actual information as to when the airbag replacement part will be available. You apologize for any inconvenience this will cause. It's gone from being an inconvenience to negligent on your part.
Takata recall. The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 16V127000 (air bags); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I called the local Toyota dealership where I purchased the vehicle: Boch Toyota South, 620 South Washington St North attleboro MA on May 5, 2016 and was put on a waiting list as they did not have the part to correct the defect. I called again on June 29, 2016 and was told again that they did not have the part and that this might take at least an additional 60 days! this is unacceptable as I cannot have anyone sitting in the front passenger until the vehicle is repaired. I have had other vehicles recalled in the past and have never had to wait this long for a defect to be repaired.
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall- I have made a trip to my Toyota of louisville dealer a few weeks past to have my car air bag replaced after getting a recall in the mail. They informed me they did not have the part but would order it and call me when it came in, still no call. I called last week but could not talk to anyone but left my number but my call was not returned. I called today 7/5/16 and all I got was a runaround and a apology from the cashier and was told again the part was not available. I do not feel that I need to be driving with a car that could kill or injure me. If they cannot repair my car I feel that they should loan me a car that is safe until the part is available. If I should become fatally injured an apology will do me or my widow any justice.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA