This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Watched 20/20 May 9th 2008 about how to check for production date on tires. Checked date on tires May 10th 2008. Date is removed or buffed off of two front tires! the circle where the numbers are supposed to be is still on the tire but the date has been removed. Two front tires were bought April 22nd 2008. (I still have the receipt).
: the contact stated while driving on normal road conditions the tire wall became totally detroyed presenting slashes three inches long in the side walls. The tire was beyond repair. The same incident occurred one year prior.
I purchased a brand new 2004 Toyota Corolla le from bob pagan/sand dollar Toyota, 7626 broadway, galveston, tx 77551 on May 13, 2004 with 14 miles on odometer and drove it all the way to plano, tx. While I was driving it to plano, I felt its ride abnormal, excessive bouncing, very bumpy and rough similar to turbulences in a plane. Toyota boasts itself of total customer satisfaction. These are just slogans. They provide shoddy customer service. They refused to repair car, refused to refund full money towards buying another Toyota and refused to help by saying that the car is designed this way. The steering also felt stiff and tight. This highly excessive bouncing, bumpy, shaky, jolting, turbulence, vibrating ride is not acceptable at all. There is definitely a problem with this car. Toyota needs to fulfill its pledge, obligation and commitment to customer satisfaction. I am not satisfied with this car. I wrote letters to Toyota chairman in Japan and also wrote to Toyota president in the us. Toyota president called me but offered no help at all and refused to take car back and refused to repair it too. There is definitely a defect and it could be assembly line related or shock/struts related/ or could be tire related. Toyota sucks and their service sucks. They mislead people in their ads.
While driving 60 mph, the rear passenger side tire blew out. The consumer managed to pull over to change the tire. The dealership was notified, but did not resolve the problem. The cause was not determined. Goodyear#P18565R15. Goodyear said that the incident was the consumer's fault.
A D V E R T I S E M E N T S
- Jackson, WI, USA