This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 154286000 (air bags) and 15V043000 (air bags); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. The manufacturer was notified. The contact had not experienced the failure.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
There is a real concern that there is an issue with the airbags and there are no parts readily available to resolve what we are being told is a dangerous situation. Families are being told to not use the front seat of their cars. Another option is to ask the dealer for a loaner. I don't see the dealer having that many loaner cars. Most families only have one car and it needs to accommodate the members, which is our situation. We are really concerned about the timeliness of this resolution.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
I received a safety recall notice from Toyota about 6 months ago, telling me that the supplemental restraint system electronic control unit (SRS ECU) has been recalled and needs to be replaced. (NHTSA recall id 15V285) at that time, I was told that parts were not available to replace the SRS ECU, but that I would be told at a later date when they were available so that I could have this issue fixed. Earlier this week, I got another recall notice for the same issue. All they told me in this newest notice is that the problem still exists and that parts are *still* not available to replace the SRS ECU. Their recommendation is to not have anyone sit in the front passenger seat until I am able to have this problem fixed. This is unacceptable. I have to take my father to a doctor's appointment in a month. He is over 6 feet tall. I am* going to make him sit in the back seat between two child seats. I am certainly not going to make him drive himself as his doctor has insisted that he have a ride to and from his procedure. I have contacted Toyota directly, and have been told by the person who answered the phone that they have idea* when these parts will be available. This is completely unacceptable and a fine example of poor customer service. These parts need to be produced, tested, and made available as quickly as possible.
- West Allis, WI, USA
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The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 15V285000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Corolla. The contact stated that the notice for NHTSA campaign number: 15V285000 (air bags) was received in may of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The VIN was also included in NHTSA campaign number: 15V043000 (air bags, seat belts) and the remedy was not available. The contact had not experienced a failure.
The contact owns a 2004 Toyota Corolla. While driving approximately 30 mph, the front driver side air bag and the engine warning indicators illuminated continuously. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,040.
I am told by the dealer that there is no fix available for this air bag recall. I feel that I am driving on wing and a prayer. I will have to inform any passenger of this problem and that they would be riding at their on risk. This is a huge problem that has been known about for a long time and should have been resolved by now. Your sharholders should be more interested in saving lives than the dividends they receive.
The contact owns a 2004 Toyota Corolla. The contact stated that while driving at 35 mph, the contact crashed into another vehicle making an illegal turn. The air bags failed to deploy and the seat belts also failed to restrain the contact in the crash. The contact received notification of NHTSA campaign number: 15V043000 (air bags). The vehicle was taken to a dealer where the seat belts and passenger's side air bag was replaced, however the failure with the seat belts recurred. A police report was filed. The contact sustained injuries to the lower back which required medical attention. The manufacturer was notified of the failure. The failure mileage was 163,000.
A car crossed my lane from a parking lot causing me to "T-bone" the other vehicle at 40mph. The airbag inflated with a huge force and noise, hitting me in the face, chest and right arm--knocked me out and left me dazed for a while after. There was what I thought was white smoke that filled up the driver and front passenger area. When I got my belongings out of my vehicle several days later, I noticed little bits of what looked like some flecks of dark metal or plastic on the floorboard and passenger seat. I sustained contusions and multiple abrasions to my chest and right arm, two dislocated ribs, a torn rotator cuff and three bulging cervical disks. I had contusions and abrasions on my knees.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/21/15 updated 03/09/16.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2004 Toyota Corolla. While driving approximately 40 mph, the contact crashed head on into the rear of another vehicle. The air bags failed to deploy and the vehicle sustained extensive front end damage. A police report was filed. The vehicle was taken to a dealer, but the failure was not diagnosed. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 15V285000 (air bags). The approximate failure mileage was 160,000.
Letter from senator nelson on behalf of constituent re 2004 Toyota Corolla airbags. The consumer stated neither the dealer or Toyota customer service were willing to pay to have an inspection performed on the air bags. MA 09/25
The contact owned a 2004 Toyota Corolla. While driving approximately 45 mph, the contact crashed into another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V286000 (air bags) after the crash. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/18/15
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 15V285000 (air bags); however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Acworth, GA, USA