This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a second safety recall notice for my Corolla, I scheduled the appointment with autonation Toyota in leesburg for Monday, June 23. When I made the appointment a week earlier, the mechanic even put me on hold to check his inventory to see the par is available. When I showed up, they told me that Toyota has put a hold on this recall. Is that correct" I asked them why didn't they call me and let me know" they didn't seem to know.
The contact owns a 2004 Toyota Corolla. The contact stated that while driving 40 mph, the air bag light illuminated. The vehicle was taken to the dealer for inspection and they stated that the air bag spiral cable needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
We have received our 4th notice to check our airbags. We just got the car back about two months ago and got another letter to bring our car in to check the car airbags. The 3rd time it was the same. We lost the use of our car for a day and was told there was no need to fix anything. Since repairs are only done during the week when I work this check is very inconvenient. The checks were done in the last few years with no changes and no repairs done. For the whole dealership, I was told there is just one person who can do this check. Appointment must be made two or more months in advance. I am wondering why this same procedure keeps repeating with no remedy. My wife who takes in the car is not given a ride back home or ride to the dealership and must find her own way to and from the dealer.
The contact owns a 2004 Toyota Corolla. The contact received notification of NHTSA campaign number 13V133000(air bags). The contact took the vehicle to the dealer and the repairs were completed however, the air bag sensor light was illuminated. The manufacturer was made aware of the issue. There were no further repairs made to the vehicle. The failure mileage was 156,000.
The contact owns a 2004 Toyota Corolla. The contact received a recall notice for NHTSA campaign number 13V133000 (air bags) several months ago and was informed by the manufacturer that the remedy had not been finalized. There are no failures at this time.
- Sanford, MI, USA
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Nearly a month after hearing about recall on news, called my local Toyota dealership. They told me I had to wait for the recall to be mailed to me. After receiving the recall notice in the mail, I promptly took my car into the Toyota dealership where they told me my car is one of few that need the entire computer replaced and it would have to be ordered. It has been two months since and all I get from the dealership is, it is on backorder. Received safety recall notice (interim) in mail from Toyota, June 15, 2013. Called customer experience center at 1-888-270-9371, was answered in a lazy individual who with just the year and make of the car said the parts are not ready yet. Is my car safe" should it continue to be driven" when will the defective parts/computer be replaced.
The contacts owns a 2004 Toyota Corolla. The contact was driving 25 mph and crashed against a van that was exiting from a side street. The air bags failed to deploy. The driver and the front passenger sustained concussions from the seat belt and suffered whiplash. The vehicle was destroyed. A police report was filed. The manufacturer was not made aware of the failure. The contact later received notification of NHTSA campaign 13V029000 (air bags: Inadvertent air bag deployment) after the crash had occurred. The failure and current mileage was 120,000...updated 06/17/13
I have received recall letter from Toyota to fix the SRS electrical issue. I went to the Toyota dealer and they fixed the issue. But I am able to hear the electrical noise after the fix also.
Toyota issued out a recall on my vehicle. The recall was on 03-04 Corolla's and the issue is that the airbag could deploy at any moment or in the event of an accident it would not deploy. They fixed the computer, sensor assy, the airbag it self and the harness. However, they would not replace a cable(knowing that this part was a faulty part) since they said it wasn't part of the recall. Now with this cable its called spiral cable, the reason why it needs to be replaced as well because it could send the wrong signal and still deploy my airbag with out being in an accident or not deploy in the event of an accident. To me they didn't fix the issue.Toyota advise me over phone that my vehicle was outside their warranty they said that they wont be able to replace that part and its up to me as the customer to pay for it out of pocket. What makes me upset is that Toyota knows this part was faulty and should be part of the recall but yet they fail to include it in the recall. What happens, if im driving and the cable sends the wrong signal and the airbag deploys. I could hurt myself, my passengers and other drivers. The damage could be high since they're many drivers that drive Corollas. I believe you need to act on this since it could hurt drivers, which can cause insurance rates to increase which can cause drivers to drive less in return hurting the economy.
The contact owns a 2004 Toyota Corolla. The contact stated that while depressing the brake pedal, the vehicle suddenly accelerated without warning. The contact was unable to stop the vehicle until crashing into a parked vehicle at 30 mph. The air bags failed to deploy. The contact sustained injuries to the neck and the vehicle was towed to the dealer for repairs. The dealer inspected the vehicle and could not determine what caused the acceleration failure. The VIN was not available. The failure and the current mileages were 70,000.
The contact owns a 2004 Toyota Corolla. The contact stated while attempting to decelerate, the brakes failed to function. As a result, the contact crashed into the rear end of another a vehicle. There were no injuries. The contact also stated that upon impact, the air bags failed to deploy. The vehicle was not taken to a mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 01/29/13 the consumer no longer has possession of this vehicle. Updated 01/30/2013
The contact owns a 2004 Toyota Corolla. The contact stated that while driving 25 mph, she crashed into the rear of another vehicle. The vehicle was destroyed. The contact sustained minor injuries from the impact. The air bags failed to deploy and a police report was filed of the incident. The vehicle was not inspected in order to determine the cause of the air bag failure. The manufacturer was not notified. The failure mileage was 186,000. The VIN was unavailable.
The contact owns a 2004 Toyota Corolla. The contact was involved in a crash however, the air bag failed to deploy. The vehicle was towed to the dealer who was unable to duplicate the failure. The manufacturer was aware of the failure. No repairs were performed. The current and failure mileages were 86,000.
The contact owns a 2004 Toyota Corolla. The contact stated that while driving 45 mph, she drove over black ice and crashed headfirst into a drain culvert. The vehicle was flipped onto its roof. The air bags did not deploy. The driver sustained a fractured rib cage, injured bladder and a concussion. The passenger sustained whiplash. A police report was available. The contact and passenger were transported to the hospital via ambulance. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The failure mileage was 201,000.
The contact owned a 2004 Toyota Corolla. The contact stated that while driving on wet pavement at approximately 25mph, the vehicle accelerated without driver intent. The contact's vehicle was struck by two other vehicles traveling approximately 55mph to 60mph. The air bags never deployed. The Illinois state police and ambulance responded. The contact was taken to the hospital with multiple fractures on the left side of his body and severe bruising. The contact was in the hospital for two days. A police report was filed and the contact had a copy of it. The vehicle was destroyed. The manufacturer was contacted and a case was filed. The manufacturer sent an investigator to inspect the vehicle on June 29, 2010. The results of the investigation would not be known for four to six weeks. The failure mileage was approximately 61,000.
The contact owns a 2004 Toyota Corolla. While driving approximately 40 mph, the vehicle suddenly accelerated without warning. The contact was unable to maintain control of the vehicle and proceeded into heavy traffic. The contact was struck by two other vehicles and his vehicle came to a stop. The contact suffered injuries to his ribs. A police report was available. The vehicle was towed by the contact's insurance company where he was awaiting further investigation into the cause of the failure. The failure and current mileages were 61,000. Updated 8/2/10 the consumer also stated the air bags did not deploy. Updated 08/09/10
The contact owns a 2004 Toyota Corolla. The contact was driving 5 mph into a parking lot when the vehicle accelerated while the contact was depressing the brake pedal. The vehicle continued to idle and crashed into a building pillar although extreme pressure was applied to the brake pedal. The air bags did not deploy. The contact sustained minor injuries. The vehicle started to smoke after the crash. The contact was able to drive the vehicle to the dealer after it cooled down. The dealer stated that he could not repair the vehicle until they spoke with the manufacturer. The manufacturer was contacted and they stated that they would send the complaint to a claim adjuster which could take up to 10 days for a response. The vehicle was still at the authorized dealer when the complaint was filed. The VIN was not available. The failure mileage was 25,050 and the current mileage was 25,100. Updated 06/29/10 updated 07/23/10
Date 10/20/2007 this Saturday morning at 9:05 am, after mass at the miami archdioceses, I had a most unpleasant experience with my 2004 Toyota Corolla. When I moved to reverse my car from my parking place, I experienced a sudden dramatic increase from the car's idle and a release of the acceleration, causing the vehicle to move backward very fast. I immediately put the car in neutral, but did not stop and then, in a few seconds to forward to avoid hitting any persons or vehicles in my back in the church parking lot. In total about 45 feet backward and forward, perhaps 30 seconds plus in total. I then crashed on the wall of St. Martha rectory. The car was uncontrollable and the front of my car's hood, front doors were badly damaged, (especially the right side, where my sick wife sat ) damages with a preliminary estimate of $ 5864. I have two concerns: A) sudden acceleration when car is started and inability to stop it. B) no air bag system deployment in spite of the strength of the impact and having the entire front bumper of the car destroyed. 2) I have lost my trust in my present Toyota Corolla car (I have had one before and a Camry, and their performance was satisfactory). I would like to have a very careful inspection of our vehicle, its capacity for sudden uncontrollable acceleration, lack of air bag protection, and the like.
I was driving my 2004 Corolla through an intersection, when another vehicle turned in front of me. We collided. I was traveling approximately 40 mph before I started braking a couple moments before impact, so I imagine I was going at least 30-35 at the time of impact. Severe damage to the front left corner of my vehicle; it was undriveable after. Complaint: No airbags deployed in my Corolla! the other car was going less than 10 mph when our cars collided, but her airbags deployed. The Toyota website says that airbags won't deploy unless it is a "severe frontal collision". what qualifies as "severe"? no response yet from Toyota dealer.
I drive a 2004 Toyota Corolla le with approximately 900 miles and rear ended at 1993 Honda Accord. Upon impact no damage was visible or noted on the car in front of me. The driver drove away without problem. My 2004 Toyota Corolla has been extensively damaged with repair costs exceeding $10,000. The two air bags both deployed upon impact and associated damage occurred. It appears to be a manufacturing defect in the 2004 Toyota Corolla. I would like to have opinions and comments.
- Newtown Square, PA, USA
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- Hamilton, VA, USA