This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2004 Toyota corrolla seems to be steering improperly. Upon turning the steering wheel to a straight position the whole car seems to swerve and become almost uncontrollable. I have just barely avoided serveral accidents and in wet condtions the problem is worse. I replaced the tires and had them check the alignment on the vehicle and it still continues to be an issue. I took the car to my dealer and was advised that they could not replicate the problem but have had at least four other persons drive the vehicle and they all have commented on the steering/control problem even passengers in the vehicle notice the problem as you can feel it while driving or riding in the vehicle. My dealer also states they did not see any broken or loose parts that would cause the control problem.
I purchased a brand new 2004 Toyota Corolla le from bob pagan/sand dollar Toyota, 7626 broadway, galveston, tx 77551 on May 13, 2004 with 14 miles on odometer and drove it all the way to plano, tx. While I was driving it to plano, I felt its ride abnormal, excessive bouncing, very bumpy and rough similar to turbulences in a plane. Toyota boasts itself of total customer satisfaction. These are just slogans. They provide shoddy customer service. They refused to repair car, refused to refund full money towards buying another Toyota and refused to help by saying that the car is designed this way. The steering also felt stiff and tight. This highly excessive bouncing, bumpy, shaky, jolting, turbulence, vibrating ride is not acceptable at all. There is definitely a problem with this car. Toyota needs to fulfill its pledge, obligation and commitment to customer satisfaction. I am not satisfied with this car. I wrote letters to Toyota chairman in Japan and also wrote to Toyota president in the us. Toyota president called me but offered no help at all and refused to take car back and refused to repair it too. There is definitely a defect and it could be assembly line related or shock/struts related/ or could be tire related. Toyota sucks and their service sucks. They mislead people in their ads.
- Plano, TX, USA
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- Palm Harbor , FL, USA