This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2002 Toyota Corolla and found that my nasal passages burned, my mouth had a bitter chemical taste and I felt spacy when I drove the car for more than 15 minutes. I developed a headache and my lungs burned if I was in the car for 45 minutes or more. The longer I was in the car the longer it took to get rid of this toxic chemical feel in my respitory system. The dealer was willing to trade me out of this "toxic" car into a new one but even though I eagerly tried a new Corolla, echo, and matrix, the new cars were even worse. I have owned brand new Toyota twice before and have driven this make for 20 years. The one I traded was purchased in 1992. Much to my shock and disbelief, the chemical offgassing inside models as old as 2000's has made it impossible for me to buy a new or even relatively new Toyota. I have recently ridden in a new Dodge Caravan and a new volkswagan, golf without a problem.
When merced Toyota applied a clear coat they damaged the paint job. They refuse to take any responsibility. When I first went to look for a car I asked them for a demo and have since found out that the vehicle they sold me was pre-owned by at least two others. The paint has been damaged on the hood, top, sides & trunk. They have stated they have all their is dotted so there is nothing they will do. They have tried to blame me stating I followed a truck leaking acid or gravel, or acid rain, it hasn't rained prior to the damage. Drove over road work, I waxed the car, parked under a tree & sap did the damage. The converter exploded, all these things were said on the same day to me. If the damage was there why did they apply the clear coat? during my visit a man came in stating he did the clear coat & he tried to buff out the damage!!if you are unable to handle this type of situation please forward this and refer me to the correct places. Thank you.
- Merced, CA, USA
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- Chicago, IL, USA