This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer purchased vehicle in March 2000. While traveling on the freeway there was a tire a blowout, causing the vehicle to go into a spin, and consumer temporarily lost control of vehicle. Firestone tire, size P175/16 R14. Consumer took the tire to a Firestone dealer, who told consumer to take it to a Toyota dealer. Then, she was told that the tire was dry rot. She was not given another tire, but had to buy a tire. Consumer was driving at 65 mph at time of incident. Manufacturer (bnft llc) denied consumer of compensation because upon inspection of tire, the tire operated with insufficient air pressure for an unknown period of time leading to its failure.
- Laguna Hills, CA, USA
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- Laguna Hills, CA, USA