This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traveling on a local hwy and a vehicle, two cars in front, made a sudden left turn causing the vehicle in front of me to lock down their brakes thus causing me to stop abruptly. My braking system locked my wheels down causing me to slide into the car in front of me at 35 mph. Upon impact, my airbags did not deploy and my seatbelt did not keep me from hitting the windshield causing injuries to my head, neck and body injuries from hitting the steering wheel. I am also pregnant. Wellness followups are being conducted. I MA taking the vehicle to the local Toyota dealership to access damages and find out why the seatbelt and airbag failed to operate properly. The passengers of the vehicle in front of me also sustained injuries.
The problem I noticed with this vehicle, was with the brakes every time I would brake the vehicle would not stop on command the car would continue to glide. This was reported to the dealership numerous times and the response I received was basically I did not know what I was talking about and I was imagining this problem. Until this day the problem has not been resolved. The second incident happened when my fiance was in an head on collision in my car, the frontal airbag did not deploy as a result he injured his neck and back. The repairs were done on my car by the dealership, and know my air conditioning system does not work properly and that also has been reported to the dealership and they refuse to resolve the problem which had occurred after my vehicle had been taken to them for repairs. The lights in my dash board have almost completely gone out.
While driving at 10 mph and making a left turn another vehicle collided with consumer's vehicle. The consumer's vehicle was struck on the right front side. Consumer's vehicle then hit dead center on a utility pole. Consumer was wearing seat belts, but the air bags did not deploy.
While driving at 40-45mph and involved in a frontal collison none of the air bags deployed, and consumer sustained major injuries. Vehicle was totalled.
- South Colby, WA, USA
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We had the dealership look at vehicle four times and they claimed my wife did not know what she was talking about. The fifth time on June 2nd we took it to another delership and they said the right front strut assembly was faulty and replaced.we have also noticed the brakes do not operate normally all the time but no action has been taken. Lastly, my wife had a wreck and the air bags did not diploy. We contacted Toyota and they said they would send someone out to look at the vehicle. So, far they have not been fully cooperative. In notifying you I hope that maybe no one else will be injured in a more serious accident if the car turns to be faulty. Sincerely [xxx] and [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle was involved in a rear end collision at 45 mph, and air bags came out, but did not deploy. Driver injured lip on steering wheel. Dealer notified.
When driving 50-55 mph and upon depressing the brake pedal to make a graudal stop, brakes locked up, causing extended stopping distance, and resulting in a head-on collision. Upon impact, neither driver's side nor passenger's side air bag deployed. Consumer has contacted the dealer.
A D V E R T I S E M E N T S
- Covington, GA, USA