This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I towed my vehicle to newbold Toyota on July 28, 2014, and on July 29, I spoke to [xxx], a service advisor and explained why my vehicle was there. He indicated they would diagnose the problem and get back to me. At 3:28 pm [xxx] called me back indicating that the engine was done due to the over-rev which blew the engine. Here is my statement on what happened: On July 28 2014 at about 7 a.M., I was traveling to work on I-255 southbound when my gas pedal sunk to the floor while traveling at 70 mph in fifth gear. The car sped up, so having a manual transmission, I shifted into neutral. I proceeded to raise the pedal with the tip of my shoe, with no success and engine revving, I decided to slam on the brake for a brief second, when the gas pedal sprung right back up. I then placed it in sixth gear and kept going for approximately 8 miles, despite hearing a rattling noise. As I turned off onto my exit, I placed the transmission in neutral and that's when the engine died. At this point I coasted onto the shoulder of the exit ramp.on July 31, 2014 at 2:14 pm, I spoke with the general manager ([xxx] ) about my situation with the vehicle, and he told me to call Toyota customer service (1-800-331-4331). I called and spoke with [xxx] who started a case for me. After giving her the above details, as well as additional information she requested, she checked on extended warranties and recalls on my vehicle. She informed me that Toyota respectfully declines any assistance. I then asked to speak to her supervisor, which she replied, "that won't help you", and hung up. I feel strongly that this is a safety issue. I could have very easily crashed this vehicle under no fault of my own. I feel like Toyota needs to make this right. I feel like they should replace my engine, as well as issuing a recall on this model year before someone gets killed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2000 Toyota Celica. The contact started the ignition and observed that the pedal was sticky when pressure was applied to the accelerator pedal. While the vehicle was in operation extreme pressure was also applied to the brake pedal and clutch in order to stop the vehicle. The failure occurred on two separate occasions. The vehicle has not been inspected for the malfunction. The VIN was unavailable. The failure mileage was 128.
On May 3rd, 2008 I had an incident with my 2000 Celica gts. I was using cruise control at 65mph. I tapped my brakes to disengage the cruise control as I exited one highway onto another. When I clicked resume on my cruise control my car accelerated past 65mph and continued climbing. I tapped my brakes but my car continued to accelerate. I turned off the cruise control but the car continued to accelerate past 85mph. I pushed my clutch petal in and the engine rev'd near redline. I released the clutch and turned off the engine in the middle of the highway. Toyota told me that the throttle cable had rust and stuck open when the cruise control requested acceleration. In turn my clutch/transmission were blown. I believe this failure mode is a serious safety issue, the car continuously accelerating and the only way to remedy is to turn the car off at high speed on a highway.
Transmission is too easy to shift into wrong gears. Same four valves have been bent twice, once as a result of clutch sticking to floor causing a mis-shift. Cruise control disengages after a few minutes of use causing the car to slow down abruptly.
- Sylmar, CA, USA
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The transmission is too easy to shift from 5th into 2nd and I almost blew the engine. This problem is known by Toyota but they are not willing to fix the problem. As for the cruise control, every 2000 Celica has the same problem. The cruise control slows down without warning up to 20mph. With no brake lights activated to indicate deceleration of the car an accident could easily happen.
Cruise control will momentarily disengage after about 20 minutes of use causing the car speed to suddenly decrease. The speed wil then level out and very slowly increase back to the original level. This contimues to happen intermitently.
A D V E R T I S E M E N T S
- Belleville, IL, USA