This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At least two weeks ago, Toyota updated its entune navigation software with a flawed system update that eliminated the voice command system for phones, navigation, etc. Toyota has failed to provide public notification of the problem and has to-date failed to come up with a solution to correcting the problem. This results in a safety problem, as Toyota customers can no longer place or make calls or seek directions verbally. All commands must be physically entered on the system or a smartphone resulting in a clear driver distraction and safety hazard.
- New York, NY, USA
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- New York, NY, USA