This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The master power window switch started smoking while I was driving down the road on 6/18/12. At the time, I wasn't aware of any issues with the power switches. So my family and I jumped out the car and called the fire department. They disconnected the battery and the car towed to Toyota. The power switch had burned up and some of the door panel was burned as well. Went back to get my car, and the battery went out as well. Today, 10/12/12, my car is still in the shop at Toyota. It has been a long, drawn out process, but I'll be glad when I receive my reimbursement and car. I am a loyal Toyota customer and this is my first incident with them.
- Lewisville, TX, USA
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- Lewisville, TX, USA