This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Camry hybrid. While driving approximately 30 mph and attempting to make a turn, the cruise control failed to disengage. The vehicle inadvertently accelerated and crashed into a guardrail without warning. The air bags did not deploy. The vehicle was damaged, but was drivable. A police report was not filed and no injures were sustained. The contact called darcars Toyota silver spring at 301-622-0300 (located at 12210 cherry hill rd, silver spring, md 20904) and was informed that the dealer had recently completed repairs on the cruise control system. The technician advised the contact to schedule an appointment. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure and stated that the event data recorder needed to be inspected. The failure mileage was approximately 124,785.
The contact owns a 2011 Toyota Camry hybrid. The contact stated that while driving approximately 35 mph, the vehicle erroneously accelerated and failed to respond to deceleration attempts. The contact also mentioned that the failure recurred while driving in reverse. The vehicle was taken to an authorized dealer who was unable to duplicate the problem. The manufacturer was notified of the failure. The approximate failure mileage was 4,000. The VIN was unavailable.
On 9/7/13, while accelerating onto route 80 in NJ, I pushed the gas pedal to the floor, the accelerator stuck flat on the floor. I had to swerve to avoid hitting the car in front of me. Fortunately nobody was next to me. I was finally able to use the side of my foot to pop it back up. It performed normally after that, though I did not push it to the floor again.
- Cortlandt Manor, NY, USA
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- Laurel, MD, USA