This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Re: tsb-L-sb-0144-11 sticky/melting dashboard the car is 6 months beyond the date of the warranty enhancement period. Since the condition of shiny stickiness of the dashboard did not come to my attention until after the enhancement period, I believe that I am nevertheless entitled to the repair of the dashboard by Toyota and that coverage should be also extended to the replacement of certain ancillary parts related to the replacement that might be damaged as a result of the warranty repair. There is no valid reason that the warranty enhancement should have expired as this condition is dangerous and needs to be corrected on all affected vehicles regardless of an arbitrary period set by Toyota.
Sent in complaint 11/15/2014 on deteriorating dashboard on my 2009 Toyota Camry hybrid brought to dealership Florida # one service manager took care of problem replaced dashboard at no cost to me. Thank you Toyota
Dashboard on my 2009 Toyota Camry hybrid bought in Florida new has become a danger to driving do to the shiny and stickiness on the dashboard. Back in August 13, 2014 I noticed when driving in the daylight the glare from the dashboard distorts your view the problem it seems to be getting worse I called the Toyota dealership where I bought the car and I told the service manager the problem he said they know about it and there is nothing they can do.I went to a car detailing service and they said it is the worse they seen he also checked on the website for a solution, now it is up to NHTSA to force Toyota to correct the problem before some one gets killed.
The dash on the Camry becomes very tacky and reflective, especially during warmer weather. Obscures vision through windshield due to glare and reflection. Also concerned of any toxic fumes which may be released due to this chemical reaction in an enclosed cabin of a vehicle.
- Irving, OK, USA
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The dashboard on my Toyota Camry is melting leaving a very shining effect that makes it difficult to see due to the glare. I have tried to clean it but nothing works and everthing sticks to it. I understand Toyota is aware of the problem but will not do anythng to repair it.
My dashboard appears to be melting, it is sticky and causing an awful glare on the windshield which in turn restricts vision through the windshield, please help, Toyota says there is nothing they can do?
2009 Toyota Camry hybrid dashboard melting in Florida sun. I am concerned that the airbags will not deploy properly due to defect. Contacted Toyota regarding defect and was told that they know about the problem and have fixed the problem, but owners like me are out of luck. The cost for new dashboard is $1,400. I asked if they were certain that it would not affect airbag deployment and was told there is no way to know for sure.
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- Los Angeles, CA, USA